Boku, Inc.

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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Boku, Inc.

Boku is a payment provider whose service enables consumers to purchase a range of online/digital content using their mobile phone or mobile wallet. Companies use Boku’s mobile payments network to offer an alternative payment method to their customers. When a consumer makes a purchase using Boku, the charge is added to their mobile phone bill or deducted from their pre-paid credit/wallet balance.

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Karen Hewitt
GB

So my sons phone bill £326 thank you… So my sons phone bill £326 thank you boku all unauthorised payments never even heard of this company Ee have now blocked my sons phone until bill payed Been advise to report to police or trading standards as classed as fraud

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Maryann Taylor
GB

Customer service is a joke Customer service is a joke, £130 on top of my son’s phone bill by this company. For what? Three gave me the company details called to be fobbed off and told to contact Sony?? For what reason?? This is on his mobile not a computer and the payments are to this company!! The number they gave me for Sony didn’t work either. Absolute joke, I will keep trying to contact everyday until I get a refund.

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Dave
GB

SCAM ARTISTS, ROBBING AND STEALING THROUGH CHILDRENS PHONES !!! How can a 9 year old take out a subscription to to netflix at £10.99 a month and another at £4.99 per month. What an absolute sham of company!! Like all other reviews here, I'm shocked this is allowed to happen and they are allowed to trade, continuing to cause misery to innocent folk through their kids phones.. should be shut down, obtaining money by deception and fraud. THEFT !!

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mike hunt
GB

these scumbags scammed £282 from me via… these scumbags scammed £282 from me via my three mobile account using fraudulent PlayStation transactions. I had never heard of them until I started getting massive mobile phone bills for unauthorised payments. I had a £0 cap on additional payments with three mobile, but still they let these fraudsters raid my bank account via my phone bill. When I phoned Boku for a refund they treated me like dirt. These people are scam merchants. Make sure you block these scammers from raiding your bank account via your mobile phone provider.

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Claire Kent
GB

Awful system Third party charges applied to account. Three directed me to Buku. Three partners made within a few mints of each other to Pjaystation. We do not have a PlayStation. Contacted customer services. Very aggressive woman who said that clearly we had given somebody the number and the authorisation code. Shocking phone manner and unwilling to consider alternatives. Text messages do not state that they are authorising payments or give any reference to money. Interesting that most of phones belong to children. I would love to know what is stopping anyone using someone else’s number to fraudulently make payments?

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