Phil Warren
GBSony claiming money through my 12 year… Sony claiming money through my 12 year old daughter's O2 mobile account. Completely scammed with 6 x £19.99 payments taken within seconds of each other. We do not have Sony PSN accounts and my daughter is upset and worried about this. How can this be allowed to happen. This is THEFT and from reading previous reviews it seems it is rife. I feel completely violated and I will be pursuing Boku for full reimbursement to my mobile phone account! If this is not resolved I will be reporting it as a crime!
Claire Kent
GBAwful system Third party charges applied to account. Three directed me to Buku. Three partners made within a few mints of each other to Pjaystation. We do not have a PlayStation. Contacted customer services. Very aggressive woman who said that clearly we had given somebody the number and the authorisation code. Shocking phone manner and unwilling to consider alternatives. Text messages do not state that they are authorising payments or give any reference to money. Interesting that most of phones belong to children. I would love to know what is stopping anyone using someone else’s number to fraudulently make payments?
Irem
NLI’ve a bill of €243,00 I’ve a bill of €243,00. Without my permission you have charged this amount to my 11 years old mobile. And when raising the ticket you were saying that you cannot do anything about it! Bu block the number for making transaction which I did alreay make after I bacame aware. You cannot charge me anything without my consent! By readinf all the reviews, and with this approach I dont think you can go any further. I hope not many people will be impacted.
Amber DukeandDuchessAnimalResc
CAUnauthorized charges I have 3 phone number on my service provider account. My husband and myself are the ONLY authorized people to do ANYTHING through the provider. Yet my sons number has been charged more than $1000 in subscription or applications WITHOUT ANY AUTHORIZATION. I have emailed Boku 2x as instructed by my service provider. No reply as of today's date. How is this even possible? My service provider has now suspended our phones until we are able to clear all the accumulated charges
Cem Keskindil
CAFrustrating experience Frustrating experience, STAY AWAY from BOKU. I authorized them for a month of Dazn membership (October). However, they continued to charge me in November as well without my authorization. Since I did not know that I renewed my subscription via Apple (so I double paid for November). When I contacted BOKU customer service (AJ), stated that I needed to get approval from Dazn. Dazn does not know my information, because all customer-related information is created by Boku, they know it but pass me to Dazn. I request a refund but BOKU is behaving like a scammer.