The “free” trial is a scam The “free” trial is a scam. I downloaded 3 images within 2 days of the 7 day window and a $69 charge appeared on my credit card. I immediately cancelled the “free” trial but I’m still trying to get a full refund. Customer service is rude and accused me of trying to exploit their free trial. Huh?

An accessible alternative to more well-known stock photo sites Overall, Dreamstime has provided a great service for my nonprofit organization over the last 7 years. I find the pricing to be competitive, the selection is usually broad enough I can find something to use for most purposes, and the site itself is mostly fairly user friendly. My only two small issues with Dreamstime have been 1) There isn't a functional keyword search I can do on my own stored images, which is problematic now that we have purchased hundreds of images. I wish it were easier to go back and find things in my own collection. 2) Billing separately for our subscription and for photo storage/the privilege of re-downloading licensed images is a pain as I have to provide documentation for both each month. It's also a kind of sneaky new cost which I don't love, but ultimately worth it to continue to have access to our whole collection.

Unique and quality stock photos… Unique and quality stock photos available to enhance our marketing materials - from website to business cards!

A Very Satisfied Customer Because of Kimberly I’m writing this review because of KIMBERLY. She is very helpful and knowledgeable. Specifically, I had to make a (temporary) change to my Dreamstime Plan and she helped me do it in such a way so that I wouldn’t lose my current credits. It’s because of her I’m continuing as a customer. She is a BLAST to work with. Then I asked if I could call her specifically if I had any problems (because she knows my account so well) and she said “sure.” That makes me happy because she already knows the ins and outs of my account. I am a very satisfied customer because of her. Thanks Kimberly! -ILene Vick

Kimberly V made my day Kimberly V made my day. I thought I had the rest of the day to finish a download and missed the window by a couple hours due to computer issues. Kimberly reinstated my download for the rest of the day which let me resolve my issues. This was a great customer interaction and the best part...a live person answered a phone call without hold or pushing a bunch of buttons!!!!