Really good customer service I signed up for a big project for one month because Dreamstime had the best stock photos for my purpose other than the prohibitively expensive Adobe and Shutterstock. My subscription renewed before the one month was up and charged my credit card. That was annoying, but I was pleased when Customer Service promptly refunded me for the second month. The plan is worth what they charge. I just can't afford it.

I had a billing issue and they resolved it above and beyond… I had a billing issue and they resolved it quickly and refunded three months without my even asking. I came away feeling like they had clearly gone above and beyond to resolve an issue that all started because I had two separate logins due to my mistake.

Excellent company with terrific customer focus Used this site on and off for years. Excellent quality and excellent service. I bought the package deals. I found out that I had a monthly subscription for some reason. Don't know how it came about. Messaged them and they refunded the same day. Quality service and sadly increasingly rare.

This company is not operating honestly I signed up for a free trial which provided me with 15 free images. When I downloaded an image, I was charged $30 for it. I've tried contacting them but they're not picking up the phone. I'm still waiting for them to reply to my email. Incredibly deceiving way of operating.

I accidentally purchased duplicate… I accidentally purchased duplicate images and billed twice. This was resolved in a quick phone call - someone knowledgeable answered! - and the credit approved within minutes. BTW, I love the illustration I downloaded!