I forgot to uncheck automatic renewal… I forgot to uncheck automatic renewal after purchasing a few images. Didn’t notice my credit card was being charged $25 a month until 4 months had passed. All my fault. I called and talked with Kimberly. WOW! Talk about customer service; Kimberly refunded all four months and was absolutely wonderful about the whole thing. Dreamstime should send Kimberly out to teach others about customer service.

Don't bother with this site their logos are fake I went to the site cause i saw a logo that i really wanted I signed up, and when I typed in the logo I wanted. it stated logo not found ....so then i typed in what i was originally looking for and it just kept showing me the same logo over and over on different signs and building this is a scam site, I canceled minutes after signing up. I actually think they get their logos from other sites just to entice people but cant deliver, and from the response they give to people after bad experience just go to show they don't give AF about customers. Im certain all their positive responses are just them writing about themselves Don't bother with this site

Really good customer service I signed up for a big project for one month because Dreamstime had the best stock photos for my purpose other than the prohibitively expensive Adobe and Shutterstock. My subscription renewed before the one month was up and charged my credit card. That was annoying, but I was pleased when Customer Service promptly refunded me for the second month. The plan is worth what they charge. I just can't afford it.

Unique and quality stock photos… Unique and quality stock photos available to enhance our marketing materials - from website to business cards!

I accidentally purchased duplicate… I accidentally purchased duplicate images and billed twice. This was resolved in a quick phone call - someone knowledgeable answered! - and the credit approved within minutes. BTW, I love the illustration I downloaded!