I had a billing issue and they resolved it above and beyond… I had a billing issue and they resolved it quickly and refunded three months without my even asking. I came away feeling like they had clearly gone above and beyond to resolve an issue that all started because I had two separate logins due to my mistake.

Scammers Scammers. Do not signup or add a payment method, they will take your money while in the free trial period, and do not let you cancel or end subscription.

Excellent customer support Thanks so much for the excellent customer support! Kimberly kindly and patiently walked me through the process of purchasing a photo (despite my nervousness and lack of tech savvy) and answered all my questions. It was wonderful to speak with her! Thanks again.

I forgot to uncheck automatic renewal… I forgot to uncheck automatic renewal after purchasing a few images. Didn’t notice my credit card was being charged $25 a month until 4 months had passed. All my fault. I called and talked with Kimberly. WOW! Talk about customer service; Kimberly refunded all four months and was absolutely wonderful about the whole thing. Dreamstime should send Kimberly out to teach others about customer service.

I wanted 15 images and have been… I wanted 15 images and have been charged $25 a month the last 4 months without my knowledge.