JB
GBExcellent company with terrific customer focus Used this site on and off for years. Excellent quality and excellent service. I bought the package deals. I found out that I had a monthly subscription for some reason. Don't know how it came about. Messaged them and they refunded the same day. Quality service and sadly increasingly rare.
KCEE
GBI forgot to uncheck automatic renewal… I forgot to uncheck automatic renewal after purchasing a few images. Didn’t notice my credit card was being charged $25 a month until 4 months had passed. All my fault. I called and talked with Kimberly. WOW! Talk about customer service; Kimberly refunded all four months and was absolutely wonderful about the whole thing. Dreamstime should send Kimberly out to teach others about customer service.
Douglas Porras
GBI wanted 15 images and have been… I wanted 15 images and have been charged $25 a month the last 4 months without my knowledge.
Julie
CAThis company is not operating honestly I signed up for a free trial which provided me with 15 free images. When I downloaded an image, I was charged $30 for it. I've tried contacting them but they're not picking up the phone. I'm still waiting for them to reply to my email. Incredibly deceiving way of operating.
Damian
GBCannot get past some screen that says… Cannot get past some screen that says pree & hold. Nothing works. I just want to check my subscription and make sure I am not being billed but cannot use it or do that but see charges come through. Not sure this is even a legitimate site.