Kitty Tongtong
GBThe Fleet Card company charges an… The Fleet Card company charges an additional $500-$800 in various nominal fees almost every other month, In addition to gas fees, they also have monthly Fleet DashFee of $29.9 , a high-risk transaction fee of $170-200 , a late fee of $399.9 -$467 even for one day late, Fraud Protector Fee $52 and an additional $15 in interest. No Charge standards. I hope this company can express the charging standards of various names to the public, otherwise, as a consumer, you really feel that you have been robbed of money. cannot be logically demonstrated. If any enterprise wants to develop in the long run, it must have integrity, and it is immoral to go the wrong way to make money. Every time I ask customer service, they don't know the charging standard. never solve the problem.Can anyone tell me where I can find a way to complain and have them refund the fee?
George Pate
GBZero stars Zero stars! Speedway, wake up! Find a new partner beside FleetCor. The absolute worst customer service experience. We spend about 5k a month, so we are not big potatoes, but not small neither. Anyhow, FleetCor is having problems with their local post office (per their customer service) delivering mail on time. In the past 6 months, they have locked our account because of non-payment 3 times. Even though we mailed a check up to 10 days prior to the due date. They has left our drivers stranded without the ability to fill up. Call customer service and get run around. We are done! Currently applying for credit with a competitor and will be parting ways.
Ron Lilly
GBRate them -NEGATIVE 5 - I have tried to contact customer care but have no contact email I have tried to contact customer care and all I get is nowhere. No email address to contact . We have been trying to make automatic payments but the system does not give you the opportunity to make your payment. Terrible system. They say my office personnel are not on a list to make payments but you cannot contact anyone to add people to the list. They should be rated -5
Marcelo Hernandez
GBNeed to communicate better Applied online and got approved for a partially secured fuel card. Put up my $500 and they were supposed to match my $500 for a total of $1000 credit. When the card arrived it was only for $500. I called customer service and they told me I didn't qualify for the partially secured card after further review. No one ever notified me about this change so I closed the account. Communication is lacking, it's best to look elsewhere for credit. It will take 4-6 weeks to get back my deposit.
Full Myle Grounds,LLC Myles
GBThis company doesn't deserve 1 star This company doesn't deserve 1 star. They a crooked beyond belief with deep pockets. The prey on small companies with there fees,and more fees then more fees. You basically need an attorney to figure a statement out. Late 2 days they throw a high risk fee,late fee and interest fee. All added it is about 40 percent of your bill. STAY AWAY!!! Customer service is also extremely useless. I can not say it enough. Stay away. Find another card