Gabrielle Justus
GBCOVID-19 OR YOUR LIFE This company treats its employees like cattle. They promised those that had the capability to be able to work from home if there was more than 10 cases of COVID 19. Well there is now over 2 dozen cases in MN alone. There is over 4K cases in the US. Still they keep holding off. They've allowed upper management to work from home, but not the supervisors or teams. Though we have the ability to do so. We are located in a huge office building that has other companies involved. We're an international company and are only a few minutes away from the international airport. Yet they will not allow us to work from. They're not taking this outbreak seriously enough.
Ferro Iron Travis Zylstra
GBFrustrating We made payment 12 days ago and the payment never posts. Made several calls to check on this and was told every time that the system needed up to 48 hours to reflect payments. Called 4 days ago to make sure account was active As of today its still not active But a new 15 dollar mystery charge has been added I just found out that this is the new monthly membership fee
Jamin Barton
GBTerrible phone system and service Terrible phone system. Finally got through after several tries. I was just trying to ask a question on our account and the rep just hung up before we finished. I can't get ahold of anyone? What is there to do except find a different company to work with. We have the ARCO Fleet Card.
Plumbing Company
GBDeserves ZERO stars! STAY AWAY!! Deserves ZERO stars! Hidden fees, exorbitant late fee for being 2 days late. They REFUSE to send any paper invoices or statements. Their website to find any information is nearly unnavigable. Customer service is non-existent. Cancelled our fleet account today & blocked all cards from use. STAY AWAY!!
Eric
GBThe level of incompetence at this… The level of incompetence at this company is hard to believe. Have been trying to get them to correct a bank account number that they use for four months! So they use the wrong account, while we then manually pay, but when the ACH is rejected they put us on hold for 7 days, no exceptions, it's POLICY, even though it is their fault to begin with and account is paid. Their phone IVR is horrible, their phone VOIP is worse. Terrible company, financial services hides behind multiple barriers. BP WAKE UP, STOP USING THIS COMPANY. They don't care, they cost you business.