FLEETCOR

Triangle Parkway Northwest 5445, 30092, Norcross, United States
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1.00
Based on 20 Reviews

5

0.00%

4

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3

0.00%

2

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1

100.00%
About FLEETCOR

Fleetcor is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general...

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Arthur
GB

They frozen my card They frozen my card. Everything from start to end was horrible about this company. Now I am trying to take my deposit back and I am on hold on the phone 1 hour so far. Arthur E Kocana

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George Pate
GB

Zero stars Zero stars! Speedway, wake up! Find a new partner beside FleetCor. The absolute worst customer service experience. We spend about 5k a month, so we are not big potatoes, but not small neither. Anyhow, FleetCor is having problems with their local post office (per their customer service) delivering mail on time. In the past 6 months, they have locked our account because of non-payment 3 times. Even though we mailed a check up to 10 days prior to the due date. They has left our drivers stranded without the ability to fill up. Call customer service and get run around. We are done! Currently applying for credit with a competitor and will be parting ways.

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Brittany Adams
GB

Unreliable! This company was working for us for about 2 months. The card all of a sudden started being declined for fraudulent activity, which we verified wasn’t accurate. They couldn’t remove the block or explain the issue so they sent a new card. We were unable to use the account for a week. The next month they decreased the credit balance with no warning and my driver couldn’t get fuel out of town. I called 3 business days ago and no resolution or explanation. They are horrible to partner with if you are a new business. I will be closing our account, since they have proven to be unreliable. DON’T DO IT!

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Julie Rott
GB

THIS COMPANY HAS PENDING GOVERNMENT ACTION. We were 2 days late with a payment and company charged 20% late fee and is now charging 6% per month interest. We were with Universal Premium/Fleetcor for over 6 years and were a good customer. We explained that we were locked out the web page and had trouble reaching anyone in customer service, hence our lateness. We asked for grace/forgiveness on the late fee and they said no. Seriously? So apparently our business is not that important to them. I saw they have a lot of other serious complaints at the BBB and they are being investigated by the government. Good for them. May karma be theirs.

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Kitty Tongtong
GB

The Fleet Card company charges an… The Fleet Card company charges an additional $500-$800 in various nominal fees almost every other month, In addition to gas fees, they also have monthly Fleet DashFee of $29.9 , a high-risk transaction fee of $170-200 , a late fee of $399.9 -$467 even for one day late, Fraud Protector Fee $52 and an additional $15 in interest. No Charge standards. I hope this company can express the charging standards of various names to the public, otherwise, as a consumer, you really feel that you have been robbed of money. cannot be logically demonstrated. If any enterprise wants to develop in the long run, it must have integrity, and it is immoral to go the wrong way to make money. Every time I ask customer service, they don't know the charging standard. never solve the problem.Can anyone tell me where I can find a way to complain and have them refund the fee?

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