Marcela Cruz
GBBelow standard service The service captures taxes ahead of actual payment to government. My nanny gets paid at a much later date than her salary is captured from our bank account. Response to our questions usually take several days to get resolved. All these issues to name a few, and the service is a lot more expensive than our previous nanny tax service (PayYourNanny.com)
TAH
GBWe are very pleased with the quality of expertise and simplicity of the service! We are very pleased with the quality of work from HomeWork Solutions. Their platform is simple and their team is amazing. They have been extremely helpful and informative in making the process of hiring and maintaining our FIL's home caregiving salary, taxes, and other requirements. Thank you and your team for the fantastic support.
Terri Mckinzie
GBMy experience is not great with this…company My experience is not great with this company. I have been waiting 2weeks to receive the remaining of my earnings. Every time I call to inquire I’m told it will be in my accounts (Nothing)! Each time I call back they say the supervisor didn’t submit it! This is so freaking frustrating!!!! Excuses! I know plenty of people who would love a job!!!!! POOR Business and excuses😡 Do not send me a feedback! There’s nothing you can say. It’s been two weeks and 6 calls with the same answer.
Michel
GBVery grateful for this service ! Let’s face it , if you want to do the right thing and pay your household employees correctly as ethically ( and comply with the law) it’s still incredibly stressful and time consuming . I have used them for years and always found them responsive. They treat you like a human being and not like a number. Whenever I’ve had an issue or question it’s been addressed promptly . Efficient, prompt and thorough
Customer AG
GBWebsite is lacking (bad); consistently paying providers (good) Website is lacking. We have been trying to get our password reset for a while. Relationship with 3rd-party provider is confusing. On the other hand, caregivers have been paid consistently with no complaint so far (>1 year). Here's hoping all the taxes have been handled properly.