We are very pleased with the quality of expertise and simplicity of the service! We are very pleased with the quality of work from HomeWork Solutions. Their platform is simple and their team is amazing. They have been extremely helpful and informative in making the process of hiring and maintaining our FIL's home caregiving salary, taxes, and other requirements. Thank you and your team for the fantastic support.

My experience is not great with this…company My experience is not great with this company. I have been waiting 2weeks to receive the remaining of my earnings. Every time I call to inquire I’m told it will be in my accounts (Nothing)! Each time I call back they say the supervisor didn’t submit it! This is so freaking frustrating!!!! Excuses! I know plenty of people who would love a job!!!!! POOR Business and excuses😡 Do not send me a feedback! There’s nothing you can say. It’s been two weeks and 6 calls with the same answer.

The fact that we have to print The fact that we have to print, sign and scan the payroll worksheet every other week is often not feasible due to the fact that at the world bank we travel a lot. I asked already why homework solution can’t invest in a platform that would allow employer and employees to sig safely even if they are in different location. We do it for tax filing for example. I hope this helps

Always on-time and accurate Always on-time and accurate. HWS has been great to work with! I used them for my nanny and now use them for my business payroll too.

Very poor customer experience Very poor customer experience. I used HomeWork Solutions for our Nanny payments, which the system worked fine. I even recommended them to friends. However, after we quit using the service, a default in the system set up an automatic draft for Nanny services we never used. I was not given warning this draft was happening. Up calling the company for help, I understand the default was set and this was my error. Rather then help me through this, the customer service person was terrible to work with, condescending and I highly do not recommend this organization. I cancelled my account. Customer service is key - if you can't fix something at least don't be a jerk.