Customer AG
GBWebsite is lacking (bad); consistently paying providers (good) Website is lacking. We have been trying to get our password reset for a while. Relationship with 3rd-party provider is confusing. On the other hand, caregivers have been paid consistently with no complaint so far (>1 year). Here's hoping all the taxes have been handled properly.
Michel
GBVery grateful for this service ! Let’s face it , if you want to do the right thing and pay your household employees correctly as ethically ( and comply with the law) it’s still incredibly stressful and time consuming . I have used them for years and always found them responsive. They treat you like a human being and not like a number. Whenever I’ve had an issue or question it’s been addressed promptly . Efficient, prompt and thorough
Marilyn Luk
GBHomework Solutions for Nanny Payroll I've been using HomeWork Solutions for many years now and was originally referred to them by the nanny agency Trusting Connections. I have had only positive and professional experiences with them. Their website is easy to use and when I've called for help I've reached a real person easily without any frustrating phone trees. Plus their documentation is very clear, it's nice to be able to give my nanny a weekly paystub, and great for tax season. I would recommend them and am grateful to not have the stress of keeping track or performing these calculations myself.
STEPHANIE
GBCompletely Satisfied Customer I'm so happy to have HWS to take the time and headache out of paying our nanny taxes. Once I used their tax calculator, I was able to just put away the necessary funds each week. Then, when it's quarterly filing time, I just make sure the money is available to wothdraw, I report hours and wages to HWS, and they do the rest! It's completely hands off and worry free! It was a nightmare, before, trying to figure it out, myself. Worth every penny! Also, when filing annual income taxes, they have been extremely friendly, knowledgeable, and helpful on the phone.
Matt Robison
GBResponsive, reliable, easy I've used Homework Solutions for three years, and have found them responsive, reliable, and easy to work with. I recently had to adjust salary for our nanny, and I was able to accomplish it in about 60 seconds, and then received a prompt email follow up from a live person double-checking that everything was correct.