professional friendly professional friendly No matter what I am there for they are always able to help me and their work is correctly done the first time.I like this bank because everyone is friendly and professional.

Behind the times, inadequate training. This branch doesn’t even offer the ability to do wire transfers online like EVERY other bank. So I had to go in on a Friday to initiate the wire transfer in person like it’s 1980, and they failed to input the information I provided them correctly. Thanks Alex, now my wire transfer won’t arrive until Monday morning, and my Aunt Carol will have to hop around in pain with a broken leg because the money I sent for a scooter won’t arrive in time. You’re the best.

Shout out to Lauren Mun for great… Shout out to Lauren Mun for great customer service. Wasatch Peaks has been my financial institution for approximately 42 years. Lauren Mun was very helpful in resolving a interest issue on my checking account. She provided excellent customer service and great follow up after she planned to speak to the person that is over high yield checking accounts. Wasatch Peaks can use more people like Lauren.

Patricia Taffs...THANK YOU! I am giving 5 stars for an experience with 1 person, Patricia Taffs! She was flawless in the work she did for our re-finance on our home. She made the experience easy for us and kept things simple and just took care of it. She was absolutely phenomenal and I feel I can not say enough about how great she was. Thank you Pat for everything!! I wish I could do more to express my gratitude. I hope by leaving this review, my appreciation is recognized. ❤️

Customer Service Acknowledgements Ive been with Wasatch Peak CU (many different names over the years) since 1977 when I first started working for the USFS. I've had other CUs for instant cash and deposits over the years, but, I keep coming back and wont leave here until the day I die, which I hope is a long ways off. I've had exceptional service from Crystal these days in a variety of issues and none better qualified that I have dealt with than with her. I dont know how to give her more kudos other than here, but she surely needs to be touted as one heck of a membership person to help with any questions you have. Thanks Crystal, I always appreciate your help and knowledge.