Josh B.
GBstealing my escrow money Because of my veteran status I do not pay property taxes. I have been trying to get them to close my escrow account, especially before the next taxes are due knowing that theyll automatically get paid out. Freedom Mortgage states itll take them over a month to investigate this situation which means they're going to lose my money when they pay the taxes they're not supposed to and it'll be on me to play phone tag between them and the city to get the situation resolved. also I didnt choose Freedom Mortage, PHH transferred me to them.
ANTHONY GORDON
GBPatients ,understanding, willingness to explain the process and so professional The way everything was carefully explained and appeared to go beyond to answer my concerns and in the climate of it doesn't always happen. I sense a level of trust. I go back with u yall if I'm not mistaken 2019 during the pandemic.
MELISSA Hubbard
GBThe people I workes with were all… The people I workes with were all great, very helpful, attentive, and could tell they were trying to do what was best for your situation.
Christopher Hall
GBBe patient, trust that things will go as planned. Taking the effort to go the extra to get to closing on the day of the event even with the builder delays. Additionally, taking the time to reach out to the appraiser to get the needed documents.
Dan Tannheimer
GBTrash company who will try and steal from you We have had our mortgage through this company for over 5 years. Recently our property taxable value raised. Freedom did not tell us and then attempted to pocket two months of our payments because they were slightly short. In addition to trying to steal our payment funds, they assigned numerous fees. Bad company. Avoid at all costs.