Freedom Mortgage

Mount Laurel, United States
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2.80
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

0.00%

1

55.00%
About Freedom Mortgage

Freedom Mortgage is a leading non-bank, full-service mortgage company. As a dominant force in the field of mortgage lending and servicing, we instill confidence in our customers at every stage of the home financing process, through call center team members, local retail offices and wholesale and correspondent brokers. We service over 1.5 million customers with over 300 billion dollars in assets and we strive to deliver that service in an extraordinary fashion every day. Mission: For over 30 years, Freedom Mortgage has helped millions of Americans achieve their dreams of homeownership and financial betterment. The well-being and improvement of our customers’ lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and every loan every day.

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Brian Kinsley
GB

Unethical at best Unethical at best. Used this mortgage company for two homes in the last 10 years and I will never use them again. Applied for a refi and Nila Csapo told me on the phone that I could get the "rate lock fee" refunded to me for any reason. A day later, I told her I was going with another company and they would not refund me the $635. I went to my bank and they sided with the mortgage company. Your lying and sketchy ways lost you another customer and earned you another 1 star review on as many sites as I can find.

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JACK BAILEY
GB

Outstanding Associates! Janice Rogers and Matt Roeland were awesome to work with. Both of them were caring and understanding. I did this refinance to get money to help my wife with major surgery due to bone loss in her jaws. This has been a wonderful experience and my wife and I both are appreciative of the kind people that helped us.

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Glenn Sparks Pupster
GB

Nightmare Escrow changes without notice. Credit agency reporting BS.

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LAVINA CURRIE
GB

Great Job Freedom Mortgage I highly recommend Freedom Mortgage because of the quality services and professional staff including Mr James Fitzgerald and Mr Tu Tran. Mr. James and Mr Tu answered my phone calls quickly and provided answers promptly. The refinance process was very quick and smooth. They offered me great help and advice via follow up emails and phone calls. Great job everyone. A big thank you 👏 👍 🙌 ❤️

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ANTHONY GORDON
GB

Patients ,understanding, willingness to explain the process and so professional The way everything was carefully explained and appeared to go beyond to answer my concerns and in the climate of it doesn't always happen. I sense a level of trust. I go back with u yall if I'm not mistaken 2019 during the pandemic.

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