Keepkey device issue, support shoddy! Brand new Keepkey device having major issues, no response in over a week. Clicking on the 'get help' button redirects to a broken link. Keepkey arrives with absolutely no updates and is not useable until the device has been updates. Device has no instruction on arrival, it's a bunch of guessing. Going to website for information has no support for linux, you need to dig for how to update the device.

Shapeshift and Keepkey Campaign Actually my review not about directly shapeshift. I had a problem with their promotion. Shapeshift has a company for keepkey hardware wallet. Of you verified shapeshift you can get the chance of buy keepkey with discount just $10. But there is a shipping fee. And this shipping fee is about $40 (cheapest) It is wrong. You shouldn't create a campaign like this one. This creates anticipated people on community.

I would recommend. After a small tech issue on my end, I was able to seamlessly connect my new KeepKey. The new ShapeShift trading page is beautifully designed and intuitive to use. I would look forward to a few more coins in the future, but they still offer a good variety. I've used Shapeshift's coin exchange service in previous years, and all their experience from that success shows up in full force with this new project. I would definitely recommend it.

Shapeshift is truly awesome Shapeshift is truly awesome, not only do they care deeply about their users, their expertise and contributors are simply off the charts. Keep it up fox fam

Reported a scam platform using coincap.io logo My interaction with ShapeShift was not with them directly. They provide the customer support for Coincap.io and I was reporting a scam platform in an effort to get it taken down. The response from a Customer Service agent was prompt and helpful. A few days later, the scam platform was not accessible anymore but I do not know if this is due to action taken by ShapeShift or not.