Shapeshift is truly awesome Shapeshift is truly awesome, not only do they care deeply about their users, their expertise and contributors are simply off the charts. Keep it up fox fam

Keepkey device issue, support shoddy! Brand new Keepkey device having major issues, no response in over a week. Clicking on the 'get help' button redirects to a broken link. Keepkey arrives with absolutely no updates and is not useable until the device has been updates. Device has no instruction on arrival, it's a bunch of guessing. Going to website for information has no support for linux, you need to dig for how to update the device.

ShapeShift is a SCAM ShapeShift is a SCAM! Nothing works with them They're still sending a lot of emails about their nonexistent airdrops. Few months ago I received FOX tokens as an airdrop, but they dissapeared. My friend had this same situation. Now I checked ETH address of my registered FOX wallet, but it's not eligible for airdrop!

Web3 noob's coins saved by the support bell! Web3 noob, made a rookie mistake and sent tokens to SS that they don't support, partly because of confusion over the Gnosis/XDAI rebranding, partly because I didn't realize a GNO address did not mean they support XDAI... but SSjules was super patient and helpful and was able to walk me through creating a recovery wallet. I got my hard earned bounty coins back and my birthday plan is saved! I would suggest eliminating the discord verification gate for support, but applaud the great response and guidance that helped me past it.

I would recommend. After a small tech issue on my end, I was able to seamlessly connect my new KeepKey. The new ShapeShift trading page is beautifully designed and intuitive to use. I would look forward to a few more coins in the future, but they still offer a good variety. I've used Shapeshift's coin exchange service in previous years, and all their experience from that success shows up in full force with this new project. I would definitely recommend it.