Worst bank I have ever dealt with Worst bank I have ever dealt with. Slow tellers, no customer service, this bank is a joke. It's unimaginable how horrible they are. Unprofessional, rinky dink, run bank. It's run by the 3 stooges..

Worst customer service ever Worst customer service ever. Went in to get a cashiers check and got told I have to pay a 10$ fee (never had to pay before). Even after agreeing with the fee the woman still tried to have a disagreement with me even after the matter was over. She was very unprofessional and on edge. I had to ask her if we could just proceed with the transaction. She definitely needs more training.

Went to WalMart in Lexington Went to WalMart in Lexington, KY (New Circle) to use the CoinStar to cash in some change, which was out of order. I don't have an account with Woodforest, but asked the teller, Ernesto, if he would mind cashing in the change for me. He was very willing to help, despite my not having an account and the fact that it was time-consuming to roll some pennies. Thank you Ernesto, for going above and beyond!

This bank in Marshall This bank in Marshall, Texas is extremely convenient and helpful. I know all of the tellers, and I have never been helped and cared about by so many people. Their service and dedication to finding creative ways to solve your problems is phenomenal.

Would give negative stars if possible Would give negative stars if possible! I had transaction flagged as fraudulent I called to confirm transaction was legitimate and they verified all my information asked inappropriate questions and then stated women get scammed and refused that transaction with Apple Pay, venmo and cash app! transaction was to my son!