Slow, unfriendly and buggy It took me 3 days with a lot of frustration and many "verification failures" before I decided to switch to a different money tranfer service. I was on the phone with Xoom 2 times and finally they could only tell me that my account was not authorized to transfer money. After that I tried with Wise and was able to do the same transfer in 30 minutes. Will never use Xoom anymore...

An honest review An honest review: I spent about 3.5 hours on different calls with Xoom today, every person I spoke to was calm and had good service which kept me calm. However, my transaction was cancelled after I sent through bank statements, passport documents and pay slips (I do hope they do not store this data on their servers or share with third parties). On every call I was promised the solution was resolved and every time this was inaccurate as I had to go through verification and compliance x4. Just now I spoke with Ron and he confirmed after passing verification and compliance 3x that I can no longer use their service. The hilarious part is that my occupation is a senior cyber security Head for a global brand but yet still I didn't pass security. I am at a loss for words, if you have other options or means to send money please use them. Avoid Xoom at all costs.

A great service for quick funds… A great service for quick funds transfer I came across! When no payment method worked Xoom helped me to quickly get funds into my account within a few minutes. Good Service !

ONE STAR is TOO much! ONE STAR is TOO much! I tried to send money to Indonesia, first time it went no problem, second time it was cancelled, I was asked to provide SELFIE with my driving licence. I did. Then transaction went OK, after this I tried to transfer money 4 more times, and each time transaction was immediately cancelled. I've sent multiple emails, I've contacted them via form on the website. I tried to ring UK and German customer service, and I only got automated message, there is no option to talk to a person. Paypal won't help me, and XOOM didn't resolve this issue. I'm really annoyed and stressed, as I got someone awaiting the money, and it was hard to explain why sometimes money goes sometimes it doesn't made me look like a liar, who just doesn't want to send the money, cause twice it went, and then it just didn't for NO REASON. I'm absolutely fuming, wasted nearly a week on this.

Sending money to Jamaica Sending money to Jamaica. Lots of extra security checks involving a call to pst timezone. In the end they cancelled the transaction, couldn't verify the recipient. This was a cash collection, they never asked for passport number. Waste of time. Nothing like PayPal standard of service.