I deposited a small amount to buy NFT… I deposited a small amount to buy NFT which was fine. Now I am unable to withdraw until kyc is complete (which is fine). However have tried several times to complete kyc, even having support reset my account, but it fails instantly on all occasions. Guess I will write off my funds / NFT. But advise others to avoid at all costs.

I Love CoinZoom When you know the advantages of CoinZoom, you could build a future. if you don't then you just complain. I moved all my funds from Kraken, Binance, Coinbase to CoinZoom to take advantage of the Earn rewards, the Debit Card and trading when market flourishes. You have to spend, to make...

This company sucks This company sucks. Out of an abundance of caution, I sent a test wire deposit which credited my account. Then when I sent 30k afterward, it was lost! They’re hyped about expanding globally and they can’t perform basic business functions in the US yet.

ACH Deposit disabled... I feel like I have been scammed! I attempted to do an ACH Deposit to my bank account but it failed due to a "capability upgrade" that is being performedon the system. I also saw that the routing and account numbers were hidden. I sent a message to customer service inquiring what capability upgrade was and when the upgrade would be complete. This is what transpired... Hi Lathanza, Thank you for reaching out to coinzoom support. We understand your concern and appreciate your patience during this time. Unfortunately, direct deposits and ACH services are temporarily on hold, and we do not have an exact timeframe for when they will resume. Any ACH deposit or direct deposit made will be returned. In the meantime, we're pleased to offer alternative deposit options: Deposit With a Wire Transfer Debit Card Deposit Coinzoom Cash These options are provided for your convenience. Should you have any questions or require assistance with these alternative deposit methods, please feel free to contact us. We're here to assist you. Thank you for your cooperation. Have a great day! Best regards, Josue ............................…………………… tickets/158683 Wed, 28 Feb Lathanza Williams Those methods cost though, right? Are you all waiving the cost until the issue is resolved? …………………………………………… Hi Lathanza, Fees will not be waived. Let me know if you have any further questions or concerns. I will now close this ticket. Have a great day!

Deposited $500 via ACH transaction and… Deposited $500 via ACH transaction and I'm still waiting for the hold time to end 3 weeks later. I can understand 7 days but 3 weeks??!! that's almost a month it's irritating and it makes me tempted to look elsewhere to deposit cash. I understand the need for hold times to protect customers from scammers but 3 weeks is a bit ridiculous. It's irritating more than anything. Heck even Coinbase has shorter hold times. Coinzoom! Shorten the hold time to 7 business days geez. Waiting almost a month for deposits to go through is absolutely ridiculous. Fix that before I leave.