Mike Stranack
GBI put $10,200 into coinzoom....so far… I put $10,200 into coinzoom....so far so good...did everything correctly in sending it to the correct address. Coinzoom put a different address on it and I received a notice saying successful and it was the WRONG address. They quickly changed it to the right address with another note saying successful transfer. It made it to the address intended and disappeared into syberspace. It went to that first address now I am out $10,200. They won't do anything about it . DONT PUT YOUR HARD EARNED MONEY IN THIS SCAM.
Vince Brown
GBProblem withdrawing MY OWN MONEY there was no problem transferring ETH to coinzoom, however Customer Service says I need a VIP account to withdraw MY money. This is not a trustworthy platform for trading. I have the coinzoom app with the green circle with a squiggly line through it
LostInTheWorld
GBThe fact that when you make a deposit… The fact that when you make a deposit either a ACH or Credit Card it that deposit will be available within your account in 7 business days. It takes an additional 20 days for you to be able to send or withdraw the funds. This to me is like holding your funds hostage.
Lamezoom
GBTerrible business Terrible business. Cant withdraw money to bank. Instead have to pay them to withdraw to a debit card. Transfer sometime takes hours. They randomly changed staking requirements for a card with 0 notice. Promo dont pay and you have to contact support.
Lathanza Williams
GBACH Deposit disabled... I feel like I have been scammed! I attempted to do an ACH Deposit to my bank account but it failed due to a "capability upgrade" that is being performedon the system. I also saw that the routing and account numbers were hidden. I sent a message to customer service inquiring what capability upgrade was and when the upgrade would be complete. This is what transpired... Hi Lathanza, Thank you for reaching out to coinzoom support. We understand your concern and appreciate your patience during this time. Unfortunately, direct deposits and ACH services are temporarily on hold, and we do not have an exact timeframe for when they will resume. Any ACH deposit or direct deposit made will be returned. In the meantime, we're pleased to offer alternative deposit options: Deposit With a Wire Transfer Debit Card Deposit Coinzoom Cash These options are provided for your convenience. Should you have any questions or require assistance with these alternative deposit methods, please feel free to contact us. We're here to assist you. Thank you for your cooperation. Have a great day! Best regards, Josue ............................…………………… tickets/158683 Wed, 28 Feb Lathanza Williams Those methods cost though, right? Are you all waiving the cost until the issue is resolved? …………………………………………… Hi Lathanza, Fees will not be waived. Let me know if you have any further questions or concerns. I will now close this ticket. Have a great day!