Suzanne J. Hillman
FRI purchased 3000$ BTC to invest with at… I purchased 3000$ BTC to invest with at Planoff but I am yet to receive my coins in my wallet. Customer care has not been responding either. You guys are just wasting my time..
Darren Archer
GBI deposited a small amount to buy NFT… I deposited a small amount to buy NFT which was fine. Now I am unable to withdraw until kyc is complete (which is fine). However have tried several times to complete kyc, even having support reset my account, but it fails instantly on all occasions. Guess I will write off my funds / NFT. But advise others to avoid at all costs.
Lathanza Williams
GBACH Deposit disabled... I feel like I have been scammed! I attempted to do an ACH Deposit to my bank account but it failed due to a "capability upgrade" that is being performedon the system. I also saw that the routing and account numbers were hidden. I sent a message to customer service inquiring what capability upgrade was and when the upgrade would be complete. This is what transpired... Hi Lathanza, Thank you for reaching out to coinzoom support. We understand your concern and appreciate your patience during this time. Unfortunately, direct deposits and ACH services are temporarily on hold, and we do not have an exact timeframe for when they will resume. Any ACH deposit or direct deposit made will be returned. In the meantime, we're pleased to offer alternative deposit options: Deposit With a Wire Transfer Debit Card Deposit Coinzoom Cash These options are provided for your convenience. Should you have any questions or require assistance with these alternative deposit methods, please feel free to contact us. We're here to assist you. Thank you for your cooperation. Have a great day! Best regards, Josue ............................…………………… tickets/158683 Wed, 28 Feb Lathanza Williams Those methods cost though, right? Are you all waiving the cost until the issue is resolved? …………………………………………… Hi Lathanza, Fees will not be waived. Let me know if you have any further questions or concerns. I will now close this ticket. Have a great day!
Sammy Craig
GBI Love CoinZoom When you know the advantages of CoinZoom, you could build a future. if you don't then you just complain. I moved all my funds from Kraken, Binance, Coinbase to CoinZoom to take advantage of the Earn rewards, the Debit Card and trading when market flourishes. You have to spend, to make...
Larry Live
GBI made a deposit by debit on March 20…Disappointed I made a deposit by debit on March 20 2022 and it said on the portal that I am not able to withdraw the funds or crypto until the 27th. Three days later that withdrawal date changed to may 11th. I would have never deposited with them had I known it would have taken more than 7 days. Support was no help when they finally responded saying that it could take up to 90 days. I advise against this company if you are planning on withdrawing before 90 days.