Customer Service non existent, money pocketed in Customer Service line voice mail full.... This "company' pocketed in my money due to inactivity. All of it! I was not comfortable trading, so I didn't. Why would the money totally disappear. I understand some monthly fee, that I can see deducted, but no, Just all gone. Avoid this place.

Deposited $500 via ACH transaction and… Deposited $500 via ACH transaction and I'm still waiting for the hold time to end 3 weeks later. I can understand 7 days but 3 weeks??!! that's almost a month it's irritating and it makes me tempted to look elsewhere to deposit cash. I understand the need for hold times to protect customers from scammers but 3 weeks is a bit ridiculous. It's irritating more than anything. Heck even Coinbase has shorter hold times. Coinzoom! Shorten the hold time to 7 business days geez. Waiting almost a month for deposits to go through is absolutely ridiculous. Fix that before I leave.

Cannot send my money because of the… Cannot send my money because of the Google Authenticator. It says all the time that the code is invalid… my Google App works really Fine with other platform!!!!! Need help

Horrible customer service Horrible customer service. I need to explain simple concepts 7 times before they even understand what i am saying. Do these customer service morons even know what crypto currency is? Plus i got my coinzoom card but i can not get cash out at the cash machine. I can only use it to buy stuff. For buying stuff it works everywhere credit cards are accepted.

Spent $500CAD and almost immediately… Spent $500CAD and almost immediately realized that CoinZoom was a complete waste of that money (and time). Before even using anything (it took me just after 30 days to get around to start tinkering), I was conveniently informed that there are no refunds, whatsoever. Obviously they’re in it for a quick buck, not the long haul.