Slow and looping answering on client relationship The service offered seems good and is quick...except on client requests... they spend days to understand simple questions ..mainly because differente people treat the same case and you have to explain and re-explain same thing over days. They also requests you info not warned previously for withdrawals.... By the moment it's not a bad platform but need improve to reach Nexo or Youhodler, but doen't seem the classical scam.

Avoid at all costs! I have crypto with Abra, I was told to withdraw the crypto from Abra, but my balances showed zero! I contacted them and they said they fixed the issue but the balance still showed zero so obviously couldn’t withdraw the funds. They still have the funds and ignore my messages. Avoid at all costs, I thought they were legit but I now believe them to be a scam.

No complaints from an experienced user. I've been an Abra customer since inception. I also own shares, as a part of my commitment to good crypto practice. I understand a lot of people have grievances, but feel this is mostly due to ignorance of the way crypto works and over expectation. I have always been paid interest, never had a transaction refused and found the app easy to manage. I've lost money via scams, but never through Abra. They are still here after a huge downturn in business, unlike a lot of competitors. I'd still be a customer, but the UK financial system is a train wreck when it come to anything but banks, so I have to find somewhere else to earn interest on my assets.

This company is still a complete joke!!! Don't EVER use them!!! Ever since I received a follow up from an unknown named person from Ava on 8/26. No updates or anything has been resolved with my account with this company. As this should be a simple fix, they tend to drag and ignore all issues that should already have been fixed a looooong time ago. Again, if you are looking for desired wallet. I would highly recommend staying away as they have no customer service support and don't resolve any issues in a timely basis. So far its been over one year since this issue still hasn't been resolved. Very terrible customer service!

Do not use this platform Do not use this platform They have taken all of my funds, in spite of email communication directly with Bill customer service just go in a loop saying to download the App again which is not possible. I suspect we may see legal action if not jail time for Bill in future as a result of unlawful practices I have escalated this to the Financial Authorities in the UK