I first contacted Abra customer service… I first contacted Abra customer service on March 2, 2021. After much floof I finally received the following on April 1st: We will escalate this ticket to our engineering team and send an update once we have additional information. It is now April 15th and have had no further response. Might want to pick that up a bit. Looking at alternatives now as I'm losing patience.

Really poor customer service I have participated in their Black Friday CPRX giveaway. Did everything as supposed to, but have not received any rewards. The main issue is that the customer service is not responding whilst this is the second time it has happened. Really not sure whether I should keep my account open with this company... EDIT: After being contacted on this website, the person responded to an incorrect support number and never replied back. It has now been 19 days since the creation of the ticket regarding my issue.

This company is still a complete joke!!! Don't EVER use them!!! Ever since I received a follow up from an unknown named person from Ava on 8/26. No updates or anything has been resolved with my account with this company. As this should be a simple fix, they tend to drag and ignore all issues that should already have been fixed a looooong time ago. Again, if you are looking for desired wallet. I would highly recommend staying away as they have no customer service support and don't resolve any issues in a timely basis. So far its been over one year since this issue still hasn't been resolved. Very terrible customer service!

Do not use this platform Do not use this platform They have taken all of my funds, in spite of email communication directly with Bill customer service just go in a loop saying to download the App again which is not possible. I suspect we may see legal action if not jail time for Bill in future as a result of unlawful practices I have escalated this to the Financial Authorities in the UK

No complaints from an experienced user. I've been an Abra customer since inception. I also own shares, as a part of my commitment to good crypto practice. I understand a lot of people have grievances, but feel this is mostly due to ignorance of the way crypto works and over expectation. I have always been paid interest, never had a transaction refused and found the app easy to manage. I've lost money via scams, but never through Abra. They are still here after a huge downturn in business, unlike a lot of competitors. I'd still be a customer, but the UK financial system is a train wreck when it come to anything but banks, so I have to find somewhere else to earn interest on my assets.