Have been with eccount for about 4… Have been with eccount for about 4 years. Initially a pretty reliable service, but transfers in and out becoming increasingly slow. The last person I spoke to there was incredibly unhelpful. Currently waiting over a week for a payment out to arrive. Their helpline is down due to the pandemic and they don't reply to emails. I will be contacting the Ombudsman.

Eccount Money Closing Down Important information about your Eccount Money Card Dear Cardholder, Following a review of the Eccount Money Prepaid Visa Card, we have made the difficult decision to close the programme. Today, we are officially giving 2 months’ notice to customers who are currently using their prepaid cards, to terminate the programme and the card. Prior to this date you can continue to use your card to spend the remaining funds you hold on your card. We are today providing you 10 working days’ notice, for the avoidance of doubt, 7th April 2022, after which time we will no longer be accepting further funds to your card and functionality within your online account such as viewing your balance will no longer be available. You will continue to be able to view your balance at an ATM. What does this mean? On 24th May 2022 we will be formally closing the Eccount Money Prepaid Visa Card and customers will no longer be able to use their Eccount card.

Missing payment So I have an account and am paid my CB monthly and it was due in on Tuesday. It still isn’t in!!! Cannot speak to an actual person so email sent, no response!!! Contacted CB it was sent on the 15th by them!!! When you are expecting your money where is it!!!!

Eccount money need closing down and… Eccount money need closing down and that's what will happen if my money doesn't go into my girlfriends account today, I have searched the company directors and have addresses for their other business as well as their personal addresses. The service they provide is disgraceful. I have contacted the insolvency service, companies house and I will also be filing an online money claim against this company enabling me to issue a CCJ against the company that will be enforced by bailiffs. TUXEDO MONEY you have until close of play today before I start legal proceedings against your company.

I am in contact with the financial… I am in contact with the financial ombudsman over these scammers, they have nearly a grand of my money and I sent them new bank details to transfer it to, it has been weeks and they have done NOTHING. I got one pathetic appologetic email, I'm not interested in their bloody investigation, seems to me that they couldn't investigate a dead dog I WANT MY MONEY NOW!!!.