JANE KELLY
GBMissing payment So I have an account and am paid my CB monthly and it was due in on Tuesday. It still isn’t in!!! Cannot speak to an actual person so email sent, no response!!! Contacted CB it was sent on the 15th by them!!! When you are expecting your money where is it!!!!
Kerry X
GBMissing money can't log in I can no longer log into the banking app b They have took my benefit I have tried calling emailing them no one is getting back to me looks like they have stole my money
Graham King
GBEccount Money Closing Down Important information about your Eccount Money Card Dear Cardholder, Following a review of the Eccount Money Prepaid Visa Card, we have made the difficult decision to close the programme. Today, we are officially giving 2 months’ notice to customers who are currently using their prepaid cards, to terminate the programme and the card. Prior to this date you can continue to use your card to spend the remaining funds you hold on your card. We are today providing you 10 working days’ notice, for the avoidance of doubt, 7th April 2022, after which time we will no longer be accepting further funds to your card and functionality within your online account such as viewing your balance will no longer be available. You will continue to be able to view your balance at an ATM. What does this mean? On 24th May 2022 we will be formally closing the Eccount Money Prepaid Visa Card and customers will no longer be able to use their Eccount card.
Matt Szul
GBHave been with eccount for about 4… Have been with eccount for about 4 years. Initially a pretty reliable service, but transfers in and out becoming increasingly slow. The last person I spoke to there was incredibly unhelpful. Currently waiting over a week for a payment out to arrive. Their helpline is down due to the pandemic and they don't reply to emails. I will be contacting the Ombudsman.
Ania Aga
GBMissing payments to my account!!! From this week I dont receive my wages and benefits, !!!!its only small amount going to my account. Previosly I dont have problem but this week its not only Nothing whit transfer to my account but the thinks that I cant contact whit Customer service, even I send a lot of emails but not answer my message !!!! And what now?!?!?? All money going out??? Even the dont send back this money to the company or HMRC. Please help me to contact whit this ECCOINT MONEY BANK. I need to know what happend.