Missing payment So I have an account and am paid my CB monthly and it was due in on Tuesday. It still isn’t in!!! Cannot speak to an actual person so email sent, no response!!! Contacted CB it was sent on the 15th by them!!! When you are expecting your money where is it!!!!

eccount money have had my benefit money… eccount money have had my benefit money and on then day it should be in there it wasnt so i called dwp to be told it was sent and should be there.. i emailed customer care 3 times and still had no reply 5 days later it has caused me to not be able to pay rent and get food in for my 9 month old baby and i am now in big trouble if i cant sort it out by wednesday as i have been told to get out if i cant pay rent with a young child how can these people keep doing this and not get shut down

I have been with ECCOUNT for about a… I have been with ECCOUNT for about a year, first they say I have to cancel my standing order payments, then I transferred £400 from my main account to my card. On looking at the account online, there was no sign of the £400 anywhere, either still in my main account or on the card. I contacted them by email they said they had trouble with their servers it will appear on your card later. It has still not appeared on my card. I have been locked out of my account I can't login. They say, when I complain, "We don't recognise your email". I don't sign in with an email whats the problem? Is this company a scam? I have now written a complaint to the Financial Service Ombudsman in London, let's see what they say then. I will keep you posted.

Useless Locked out of account told 24 will be ok two well three days later still not able to log in fix up told back office dealing with it still not working people stay away open a account with a credit union

I am in contact with the financial… I am in contact with the financial ombudsman over these scammers, they have nearly a grand of my money and I sent them new bank details to transfer it to, it has been weeks and they have done NOTHING. I got one pathetic appologetic email, I'm not interested in their bloody investigation, seems to me that they couldn't investigate a dead dog I WANT MY MONEY NOW!!!.