Ania Aga
GBMissing payments to my account!!! From this week I dont receive my wages and benefits, !!!!its only small amount going to my account. Previosly I dont have problem but this week its not only Nothing whit transfer to my account but the thinks that I cant contact whit Customer service, even I send a lot of emails but not answer my message !!!! And what now?!?!?? All money going out??? Even the dont send back this money to the company or HMRC. Please help me to contact whit this ECCOINT MONEY BANK. I need to know what happend.
the crazy family
GBeccount money have had my benefit money… eccount money have had my benefit money and on then day it should be in there it wasnt so i called dwp to be told it was sent and should be there.. i emailed customer care 3 times and still had no reply 5 days later it has caused me to not be able to pay rent and get food in for my 9 month old baby and i am now in big trouble if i cant sort it out by wednesday as i have been told to get out if i cant pay rent with a young child how can these people keep doing this and not get shut down
Matt Szul
GBHave been with eccount for about 4… Have been with eccount for about 4 years. Initially a pretty reliable service, but transfers in and out becoming increasingly slow. The last person I spoke to there was incredibly unhelpful. Currently waiting over a week for a payment out to arrive. Their helpline is down due to the pandemic and they don't reply to emails. I will be contacting the Ombudsman.
Kerry X
GBMissing money can't log in I can no longer log into the banking app b They have took my benefit I have tried calling emailing them no one is getting back to me looks like they have stole my money
Pawel W
GBSTILL SCAMMING PEOPLE Scammed me out of £300 and still haven't resolved the problem. If I stole £300 from s Somebody then the Police would be knocking on the door. Why can ECCOUNT do it all the time to everybody with no punishment? Give me my money back; you are a bunch of thieves.