I can’t recommend these guys enough I can’t recommend these guys enough, very helpful and knowledgeable about how the energy sector works and they’ve recovered much lost revenue from other dodgy brokers activities. (I’m sure you all know what I mean by dodgy activities (COTs))!

Threatening and bullying. Behind the fake courtesy and pretense of wanting to help PreAction's tactics are clearly designed to bully and intimidate. The agent in charge of "my case" bombarded me daily with calls and emails. He did not propose any resolution other than me paying up immediately or going to court. He was clearly not interested in establishing all the facts. Presumably he's on commission for debt Collection however spurious it may be. These people should be charged with harassment offences. Do not engage with them.

professional and helpful emma went above and beyond helping me resolve this. it went on for over six weeks and numerous emails back and forth. the outcome was the penalty was cancelled. cannot thank emma enough.

I had a problem with two brokers & two… I had a problem with two brokers & two electric company’s & one broker decided to fine me just under 1K for breach of contract, Utility Bidder was used to inform me of this & I contacted them, a really lovely, kind & understanding lady called Emma picked up & she was so helpful & gave me so much advice & helped me fight my corner, today, they dropped the fine & I am beyond greatful, she has a hard job & I treated her with respect as it’s not her fault, I cried & explained everything & she was soo caring & really truly helpful, I don’t know what I would of done without her, they are a brilliant company as far as I’m concerned ♥️

All good very polite helpfull person … All good very polite helpfull person thank you