Mr. Gavin Hall
GBI can’t recommend these guys enough I can’t recommend these guys enough, very helpful and knowledgeable about how the energy sector works and they’ve recovered much lost revenue from other dodgy brokers activities. (I’m sure you all know what I mean by dodgy activities (COTs))!
Leaann Carr
GBI had a problem with two brokers & two… I had a problem with two brokers & two electric company’s & one broker decided to fine me just under 1K for breach of contract, Utility Bidder was used to inform me of this & I contacted them, a really lovely, kind & understanding lady called Emma picked up & she was so helpful & gave me so much advice & helped me fight my corner, today, they dropped the fine & I am beyond greatful, she has a hard job & I treated her with respect as it’s not her fault, I cried & explained everything & she was soo caring & really truly helpful, I don’t know what I would of done without her, they are a brilliant company as far as I’m concerned ♥️
Consumer
Really unhappy that this company they… Really unhappy that this company they are back ing, the great annual savings company, Who asked me to sign some forms to help save me money, however it was an electric contract. And, now their asking me to pay hundreds of pounds for an electric contract when I had sold the business and hadn’t agreed to. The sales men tricked me to sign a form and now this company not assisting me just trying to make me pay for a contract that I was not aware of. So they’re just out to scam people
Miss N Johnson
GBThreatening and bullying. Behind the fake courtesy and pretense of wanting to help PreAction's tactics are clearly designed to bully and intimidate. The agent in charge of "my case" bombarded me daily with calls and emails. He did not propose any resolution other than me paying up immediately or going to court. He was clearly not interested in establishing all the facts. Presumably he's on commission for debt Collection however spurious it may be. These people should be charged with harassment offences. Do not engage with them.
Tracy Freeman
GBHelpful, kind, knowledgable and fair. This was a difficult and unexpected bill from a Broker that we didnt even realise we had done anything wrong. But we had failed to cancel an action with them, without realising that we needed to. Amanda acted on our behalf to help us settle the situation, she was kind, helpful, knowledgable and quickly got down to work bringing our issue to a pallative end. She negotiated a discounted price with the Borker, which we really appreciated. Thank you Amanda for saving the charity some much needed funds.