It was a big shock to receive an email… It was a big shock to receive an email saying I owe £10.500 to a broker that had refused my contact over a year ago due to bad credit rating !!! But talking to Colin Ling and explaining my reasons and forwounding him emails that I had from Utility-2u ( Broker ) & opus energy. Utility had to back down and close the case. Thanks Colin.

I had a problem with two brokers & two… I had a problem with two brokers & two electric company’s & one broker decided to fine me just under 1K for breach of contract, Utility Bidder was used to inform me of this & I contacted them, a really lovely, kind & understanding lady called Emma picked up & she was so helpful & gave me so much advice & helped me fight my corner, today, they dropped the fine & I am beyond greatful, she has a hard job & I treated her with respect as it’s not her fault, I cried & explained everything & she was soo caring & really truly helpful, I don’t know what I would of done without her, they are a brilliant company as far as I’m concerned ♥️

professional and helpful emma went above and beyond helping me resolve this. it went on for over six weeks and numerous emails back and forth. the outcome was the penalty was cancelled. cannot thank emma enough.

All good very polite helpfull person … All good very polite helpfull person thank you

Scary email from Utility Bidder… After a scary email from Utility Bidder asking f or £750 for ending my 5 year contract 2 months early (due to house sale), I contacted Pre action to try and resolve. Jasmine was helpful and knowledgeable, listened, and promised to contact them and explain my situation. I just had a call back saying "no further action, case closed". Thankyou for handling this with understanding, and a "human touch" rather than a computer generated monstorous claim from Utility Bidder.