Pippa
GBI would just like to say over the past… I would just like to say over the past couple of months Matthew's customer service has been brilliant he has always been on hand if I needed any help with anything, been very understanding and tried his best to help me when I was in a bad situation...I think I would still be struggling to pay my debt off of it wasn't for him going back and forth trying to help! Thank you for your time and patience it has been very much appreciated :)
Consumer
Really unhappy that this company they… Really unhappy that this company they are back ing, the great annual savings company, Who asked me to sign some forms to help save me money, however it was an electric contract. And, now their asking me to pay hundreds of pounds for an electric contract when I had sold the business and hadn’t agreed to. The sales men tricked me to sign a form and now this company not assisting me just trying to make me pay for a contract that I was not aware of. So they’re just out to scam people
Musketeer
GBAll good very polite helpfull person … All good very polite helpfull person thank you
Pat
GBProfessional and approachable! I would like to acknowledge what a tremendous help Jasmine has been in settling an Energy dispute that we managed to get ourselves into. I have really appreciated all that she done, in a most professional manner, to explain and be totally clear about the situation that we were in. Thanks to her consideration and empathy in difficult circumstances our issue has been resolved and we can move on at last. Thank you!
Leaann Carr
GBI had a problem with two brokers & two… I had a problem with two brokers & two electric company’s & one broker decided to fine me just under 1K for breach of contract, Utility Bidder was used to inform me of this & I contacted them, a really lovely, kind & understanding lady called Emma picked up & she was so helpful & gave me so much advice & helped me fight my corner, today, they dropped the fine & I am beyond greatful, she has a hard job & I treated her with respect as it’s not her fault, I cried & explained everything & she was soo caring & really truly helpful, I don’t know what I would of done without her, they are a brilliant company as far as I’m concerned ♥️