Brian B
GBgreat experience! I recently had flooding in the lower level of my split level house and needed to file a claim. Citizens responded quickly and worked with me to figure out the damage. They issued a check soon after. This is the first time I have had to file an insurance claim and it went very well.
Michael S
GBUnknowm stranger The last thing I want to worry about when I pay my premiums is to additional fees for my insurance. Having my insurance company handle my repairs after my car gets hit on the street by an unknown person is huge! Thank you!!!
Steve
GBEasy to get questions answered… Easy to get questions answered…. Always a person on the other end of phone ….. and there online app works great …. Payment is easy and no extra charge for paying with credit card …
Judith M.
GBI had few claims (luckily) through the… I had few claims (luckily) through the years but whenever I have a question I can get through to my wonderful agent right away. If she’s not there, another agent responds and my question or problem is taken care of. I’ve never been put off and they always respond! My agent checks each year at renewal time to find the best coverage for home and cars with the most reasonable cost.
Keith G
GBGreat Private agent, great coverage I’ve only Had homeowners insurance claims twice in 50 year. The process was positive for 2 reasons: 1. Brian Vincent, the independent agent in Novi, MI who first recommend CITIZENS actively guided the whole process, inspectors, contractors choices, etc. 2. My interactions with CITIZENS people were very positive. We spoke openly about the situation and they made sure the coverage was completely fair.