Jennifer V.
GBFirst accident First accident. Everyone was very nice and walked us through the whole process and answered all of our questions.
Dale G
GBWe have home and auto through Citizens… We have home and auto through Citizens and it has been a breeze to work with them. Their on line access is easy to use. I like being able to have my insurance data at my fingertips. Thankfully, we have not had to file any claims but their reporting process seems smooth and easy as well.
Ricardo M.
GBGreat follow up by my Agent since the… Great follow up by my Agent since the beginning of the incident until the claim was closed
Keith G
GBGreat Private agent, great coverage I’ve only Had homeowners insurance claims twice in 50 year. The process was positive for 2 reasons: 1. Brian Vincent, the independent agent in Novi, MI who first recommend CITIZENS actively guided the whole process, inspectors, contractors choices, etc. 2. My interactions with CITIZENS people were very positive. We spoke openly about the situation and they made sure the coverage was completely fair.
Lori Rush
GBLinda Baldwin is wonderful to work… Linda Baldwin is wonderful to work with. She is knowledgeable, helpful and quick to answer emails and phone calls.