Al W.
GB5 - Star Support and Service We have had Citizens for years, insuring our home and auto. Great, flawless service and competitive pricing. Quick and efficient with auto damage claims. 5 - Star!
Jennifer V.
GBFirst accident First accident. Everyone was very nice and walked us through the whole process and answered all of our questions.
M H
GBGreat service and prompt response. Prompt response to damage to my truck from a hail storm. I appreciated your help in scheduling the repairs and all the necessary paperwork. Also made arrangements for a loaner car while my truck was in for repairs. The most satisfying part of the entire process was the great appearance of my repaired truck...it looked like new.
Cindy Anthon
GBThey are knowledgable They are knowledgable, helpful and I can’t beat their price. I’ve already referred my friends to them.
Keith G
GBGreat Private agent, great coverage I’ve only Had homeowners insurance claims twice in 50 year. The process was positive for 2 reasons: 1. Brian Vincent, the independent agent in Novi, MI who first recommend CITIZENS actively guided the whole process, inspectors, contractors choices, etc. 2. My interactions with CITIZENS people were very positive. We spoke openly about the situation and they made sure the coverage was completely fair.