Steve
GBEasy to get questions answered… Easy to get questions answered…. Always a person on the other end of phone ….. and there online app works great …. Payment is easy and no extra charge for paying with credit card …
Nancy B
GBLove Our Agent We have been with my Citizen's agent, Bill Bettis for over 30 years. He is always helpful and we get great service from him as well as the Citizen's company.
Lori Rush
GBLinda Baldwin is wonderful to work… Linda Baldwin is wonderful to work with. She is knowledgeable, helpful and quick to answer emails and phone calls.
John
GBI had I had a question about recent changes in state requirements for medical coverage on auto policies. I understood the choices, but needed some clarification. Rachel asked me questions about my existing health insurance (Medicare and a BCBS supplement), and thoughtfully explained how insurance would treat claims in various scenarios. Her depth of understanding, patience, and kindness to share information helped me to confidently make the best decision. Thanks!
Dale G
GBWe have home and auto through Citizens… We have home and auto through Citizens and it has been a breeze to work with them. Their on line access is easy to use. I like being able to have my insurance data at my fingertips. Thankfully, we have not had to file any claims but their reporting process seems smooth and easy as well.