William
IT5* Service Great support through renewing my policy. I have to thank Barbera Federica for supporting me, as I am British living in Italy so it is not so easy to get it done! Well recomended. Thanks again!
Maddy B.-C.
ITGood company, good prices, good service Clements are much cheaper than other providers in Italy and working with Rebecca Gyamfi on my annual renewal has been a great experience. Rebecca called me within the hour after receiving my email to process payment over the phone and minutes after, I’d my updated certificate and supporting info. Rebecca was friendly and helpful. I’d have no problem in recommending Clements as a provider.
Muhammad Babur
GBQuite easy to get along with them Quite easy to get along with them, just a phone call and a very cooperative customer relationship officer is here to get everything sorted out for you.
MD
ITslow service not able to get in touch with live person over the phone Started process to obtain insurance on a Friday at 1400 CET and didn’t have it completed till Monday at 1618. Due to the large delays I was not able to pick up my vehicle Friday evening therefore needing to extend my rental an additional 5 days. Called multiple times never was able to get ahold of a live person. I was provided conflicting information on what my policy deductible could be, initially wanted a 500$ deductible but was told 1000$ was the lowest I could go but then in an email I was quoted for 500$ but when establishing the policy they go back to 1000$. Asked for clarification on the conflicting info and the email was completely disregarded. USAA was able to provide a quote and talk to a live person in under 20 minutes.
Bettina Wydler
CHVery recommendable Professional support and very reliable service, clear and precise correspondence, good value for money smooth and quick follow up on any request