customer
GBKayla Rennier was fabulous Kayla Rennier was fabulous! She clearly indicated what she needed and politely reminded me until I sent it to her.
Muhammad Usman Shaikh
GBGood Policy & Great Experience 1. Prompt service: We were able to conclude the transaction quite swiftly. 2. Informative Team: The representative was equipped with all the relevant information and everything was communicated clearly and in detail for a better understanding and an informed decision. 3. User friendly web tool: Email was received immediately post the payment process with clear guidelines having the link to the webtool to not only access the policy documents but also to upload the required documents from the policy owner. It is quite a convenient and user friendly tool. 4. Great Customer Service: I had a requirement to modify the effective date of the insurance policy due to the delay in the delivery of the vehicle, the entire team specially Mr. Domenyk Stewart was super helpful in making it happen for me with no additional cost. I just cannot thank enough for this gesture, deeply appreciate it. Best Regards, Usman.
Yumiko Thomas
ITGreat support as always Rebecca had been very helpful and supportive in reminding me on the renewal, and Federica was also helpful to respond to my eventual payment and issue the certificate right away. Thank you again.
Catherine Grey
ITGreat Experience I am a US Federal Employee overseas and it can be challenging to navigate the insurance rules in a new country. I was able to get the coverage I wanted and quick, detailed replies to all my questions from my agent, Barbera Federica, who has now helped me with two auto policy cycles. Thank you, Barbera!
William
IT5* Service Great support through renewing my policy. I have to thank Barbera Federica for supporting me, as I am British living in Italy so it is not so easy to get it done! Well recomended. Thanks again!