Joy NYC
GBSuper responsive customer service Super responsive customer service. Very practical for those of us in the Foreign Service with special needs. The cost is high, however.
customer
GBReally great experience Really great experience. I called at 07:20 not knowing that customer service didn't open until 07:30 and the person at reception still took the call and looked to see if anyone was already logged on. Then the representative I spoke with, Adam Miller, was extremely courteous and helpful. The system showed that I just needed to update my credit card information, but I explained I actually had a few more things to change and he was able to take care of everything quickly. It was a model experience and I appreciate the great support.
Clemens
BEAfter my initial contact After my initial contact, Ms. Barbera Federica, was absent due to illness during the process, she referred me to a Clements Dependence in Italy, which dealt with my concerns immediately. Barbera contacted me immediately the following day to finalize the process. An exemplary professional attitude, which is unfortunately rare these days. I was extremely satisfied with the way the insurance was handled. Thank you
William
IT5* Service Great support through renewing my policy. I have to thank Barbera Federica for supporting me, as I am British living in Italy so it is not so easy to get it done! Well recomended. Thanks again!
Raphael
ITGreat Assist from employee Ms. Barbera Federica was very friendly, sympathetic and helpful. All answer to every question, very professional. It is for me the first experience with an insurance company in an another country. Thank you!