Puppy's breed was registered wrong. Puppy's breed was registered wrong. Email was quick and responsive changed the breed immediately which is awesome no hassle. Asked on how to register on the app got phone call and 5 min later I was registered. Good support service.

HIGH FIVE TO ZINHLE AT ONEPLAN High five to Zinhle she is a well spoken person in dealing with queries such employees are very rare to find she will definitely grow to higher limits with the company out of all the agents that I spoke to last week she attended to my query in a very professional way and was resolved within 5 minutes - personality 100% customer service 100%

She helped me understand my contract… She helped me understand my contract and did a follow up about my issue

Excellent Service Good day, On the 17 April, I contacted Oneplan Insurance for assistance with a refund. I was so fortunate to have Tsepang.m assist me. I kept uploading my POP on the APP but, I kept receiving a response-unable to process. She advised the requirement and also sent me a TEST email so that I just needed to provide the POP onto that email and the issue was rectified. We need more people like Tsepang who go the extra mile in service delivery.

When I saw the adv on Facebook When I saw the adv on Facebook , I chose to be called back. It wasn't 5min when Tlotliso phoned back. She was very professional and gave me all the answers to my question in full and she was so clear in speech that I could hear everything. I must say I'm happy so far to be able to join Oneplan.