THOMAS MANCE
GBQuick and easy and reasonable cost -
SRQ SHERIFF
GBI was very pleased to find your… I was very pleased to find your company. Obviously the proof will be should I actually need the insurance, which I hope is not the case. I could have used more assistance in determining what level and limits would be best for my specific situation, but overall I would hope I made the right choice.
TONY NAVARRETE
GBThe service was easy to understand and… The service was easy to understand and promptness in returning call with quote. Entire process done within 3 days. Submitted to mortgage company and done. Service rep had excellent people skills in that he explained in clear concise terms for us to understand.
Unsatisfied
GBI attempted to purchase a policy… I attempted to purchase a policy through Neptune. I added my payment information on their website, and only then did they allow me access to read the fine print. Upon reading the fine print, I elected not to purchase the policy. But it was too late, they had already taken my money. Now they are slow walking getting me the refund and refusing to allow me to talk to senior management to get the refund turned around in a timely manner. Bottom line, no thanks, I will never use Neptune in the future for anything.
TIMOTHY WAGNER
GBNeptune Flood Insurance was able to get a cheaper rate than my FIMA coverage. Neptune Flood Insurance was able to get me a lower rate by more than half my previous cost. The only weird thing is that my insurance would have been even cheaper if I had a two story house with a walkout basement vs mine which is a one story with a walkout basement.