TONY NAVARRETE
GBThe service was easy to understand and… The service was easy to understand and promptness in returning call with quote. Entire process done within 3 days. Submitted to mortgage company and done. Service rep had excellent people skills in that he explained in clear concise terms for us to understand.
Linda
GBHappy Customer Was able to get a great price on my flood insurance through their online system and then their customer service reached out to let me know they were available with any questions or concerns. They made it very easy and are a highly rated company for Flood Insurance.
NANNETTE BURGER
GBFlood Insurance so far I haven't had to file a claim so I can't give 5 stars but overall policy information is straight forward and easy to understand.
ANONYMOUS
GBGreat Customer Experience Great Customer Experience Website was easy to use and getting the quote and policy was straightforward. There was a minor glitch where my property was mapped to the wrong location. But the customer service team reached out immediately, explained the issue, requoted the policy, and taught me so much about insurance in doing so. Appreciated the patience, professionalism and overall great customer service from Kyle!
Kimberlee Rossignol
GBYou made it so easy! You made it so easy. I was preparing for days of torture to find and get flood insurance. Neptune had me covered in minutes. Thank you,easy breezy!