KEVIN HENDRICKS
GBIt was easy and affordable It was easy and affordable. When a mistake by the system was realized the next morning, Neptune called me and offered me an even lower rate. I converted the lower rate into more coverage with a similar premium.
Tom Agnetti
GBOutstanding Customer Service I called Neptune for a quote when I recieved a notice that my Progressive policy would not be renewed due to hurricanes. Nick Ruscio answered my call and am I Glad he Guided me thru the whole process for over 2 months , he is listens to your needs and Delivers results. Unlike other Ins Agents he was so easy to work with never left me hanging always went a step further for me I will recommend Nick and his company any time because I lived it Great Job Nick Thank You Again Tom A.
Unsatisfied
GBI attempted to purchase a policy… I attempted to purchase a policy through Neptune. I added my payment information on their website, and only then did they allow me access to read the fine print. Upon reading the fine print, I elected not to purchase the policy. But it was too late, they had already taken my money. Now they are slow walking getting me the refund and refusing to allow me to talk to senior management to get the refund turned around in a timely manner. Bottom line, no thanks, I will never use Neptune in the future for anything.
Bethany Reads
GBGreat Service My underwriter followed up, revised my quote as needed and was very helpful. Bound coverage for a higher limit and at less premium than FEMA.
Kimberlee Rossignol
GBYou made it so easy! You made it so easy. I was preparing for days of torture to find and get flood insurance. Neptune had me covered in minutes. Thank you,easy breezy!