Dora Falk
GBI find the company prompt and helpful I find the company prompt and helpful. I have been with CalCas for many years a nd had my share of claims with property and car problems. Communication and assistance were beyond reproach
Robert Taylor
GBWhy we are long time clients of California Casualty My wife and I have been with California Casualty for nearly forty years. There is a reason for our loyalty: in all those years we have been fully satisfied with their service to us, which covers our home and all of our vehicles. Obviously, over those years there have been claims. In each case CC has treated us fairly and personally. I especially appreciate their agents and their customer service which some might appreciatively term "old school". When you call CC you will easily get to an actual person and that person will be polite, professional and knowledgable. If fair, personal service still matters to you, then you will understand why we have remained loyal to California Casualty over so many years.
Wryter
GBGreat Customer Service I have used this company for years. We have contacted their services reps and they have always been helpful. When I bought a new car, they talked me through all the options. Very helpful.
Anita
GBCalled to report I was involved in an accident Called to report I was involved in a backing out accident in the parking lot of a local craft store. The initial Customer Service contact was very helpful and comforting in my state of anxiety. A report was taken and was told case would be assigned to another representative. I received an email from that person within a day or two, also very helpful with information on how to proceed. When the other party's insurance contacted me, I relayed the information to my representative and she took over from there.
Suzanne
GBI have always been satisfied with California Casualty. I really don't remember last contacting California Casualty for anything, but I will say I have been satisfied with this company since I first signed up with them many years ago. I have both automobile and homeowners insurance with California Casualty. They have always handled any questions or concerns in a prompt manner.