Always friendly and helpful personal on… Always friendly and helpful personal on the phone

Why we are long time clients of California Casualty My wife and I have been with California Casualty for nearly forty years. There is a reason for our loyalty: in all those years we have been fully satisfied with their service to us, which covers our home and all of our vehicles. Obviously, over those years there have been claims. In each case CC has treated us fairly and personally. I especially appreciate their agents and their customer service which some might appreciatively term "old school". When you call CC you will easily get to an actual person and that person will be polite, professional and knowledgable. If fair, personal service still matters to you, then you will understand why we have remained loyal to California Casualty over so many years.

Cal Cas has always been good to me & my family Cal Cas has always been good to me and my family. Customer service is responsive. I get help immediately. We appreciate the family good student discount. Rental insurance went down this year when most bills go up. Cal Cas newsletter is informative.

Geico is better Went with Calcas over geico to save some money. Worst decision ever. Horrible claims experience. Constantly having to leave a voicemail and was 1-2 days for response. When I had Geico EVERYTHING was handled by them no questions asked I didn’t have to chase anyone down. With Calcas I’m doing ALL the leg work chasing reports, finding shops, shelling out money for rentals because nobody responds in a timely manor. Avoid this company

Great Customer Service I have used this company for years. We have contacted their services reps and they have always been helpful. When I bought a new car, they talked me through all the options. Very helpful.