We never had an issue with claims or… We never had an issue with claims or service. The Staff is right on top of every issue. Thanks!

Claim filed 3/5/24, still no action Claim filed 3/5/24. Repeated attempts to contact rep by repair shop to obtain estimate so work could commence unsuccessful. No voice mails or messages responded to. Finally had contact with rep on 3/19/24 approximately 11:45 CST - answered with promise to send copy of estimate to me and shop within a short time. As of 7:30 pm, still no copy of estimate received by me or shop. Needless to say, further calls have gone straight to voicemail. Repair shop has had my car for 2 weeks now and has been unable to begin repairs because of the lack of response by CalCas. As of 3/20, still no estimate and no contact from rep. Needless to say I don't think I'll be recommending this company.

I have always been satisfied with California Casualty. I really don't remember last contacting California Casualty for anything, but I will say I have been satisfied with this company since I first signed up with them many years ago. I have both automobile and homeowners insurance with California Casualty. They have always handled any questions or concerns in a prompt manner.

Easy to make changes to policies and we… Easy to make changes to policies and we have only had a few times when we have had to request reimbursement for incidents, but it has always been easy to make contact with California Casualty and the results have always been great. We have been with California Casualty for more than 60 years.

Geico is better Went with Calcas over geico to save some money. Worst decision ever. Horrible claims experience. Constantly having to leave a voicemail and was 1-2 days for response. When I had Geico EVERYTHING was handled by them no questions asked I didn’t have to chase anyone down. With Calcas I’m doing ALL the leg work chasing reports, finding shops, shelling out money for rentals because nobody responds in a timely manor. Avoid this company