ASPCA Pet Health Insurance

1208 Massillon Rd. Suite G 200, 44306, Akron, United States
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4.10
Based on 20 Reviews

5

65.00%

4

10.00%

3

5.00%

2

10.00%

1

10.00%
About ASPCA Pet Health Insurance

Founded in 1997, we’re one of the oldest pet insurance companies in the US. Over the past 20 years, we’ve covered more than 600,000 pets while processing more than 2.2 million claims through our insurance underwriters. With our experience and strategic partnership with the ASPCA®, you can rely on us to provide reliable, affordable, and trustworthy coverage so your pets can live happier, healthier, longer lives. The ASPCA® is not an insurer and is not engaged in the business of insurance. Through a licensing agreement, the ASPCA receives a royalty fee that is in exchange for use of the ASPCA’s marks and is not a charitable contribution.

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Karen Wilding
GB

Fair plan that covers many costs for my 2 Rescues I have had ASPCA insurance on my 2 rescues a couple years now. My experience has been that it is best to ask your Vet for Soap notes and medical records to submit with the invoice claim you file for a better outcome. I have had most claims paid and the company is reasonable just lacking communication between customer service and claim reps as I had to keep calling to get information updated. This seems to be a recent issue as it didn’t occur when I first purchased my insurance plans. I like the direct deposit option for reimbursement which expected the process a bit.

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Lindsey Racek
GB

App is super easy to use App is super easy to use. Getting a quote was super easy to do online also. Just great communication and ease of use has been amazing! I was on a free trial with Trupanion and they were difficult to get a quote and they didn't follow up until the day my free 30 days was up. I saw your booth at WVC and Ericka was awesome answering my questions and helping me navigate the site/app. Sww that you were top rated on Pawlicity Advisors too. Love this option.

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LAURA PRAHLER
GB

Very easy and quick to sign up and… Very easy and quick to sign up and relieved to know my horses are covered.

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Morgann
GB

The ASPCA has ALWAYS been great - I can't believe I didn't think to look up their offering sooner… The ASPCA has always been a wonderful organization, so when I read that they were the third party provided by my auto insurance, I was thrilled. To further find that they were not only the best deal for the money AND the process of signing up, inputting claims, and getting the ball rolling was so EASY, I couldn't be happier. So far, I could not ask for a more user friendly, easy service with loads of benefits for our newest member of the family. I'm beyond chuffed. Thanks!

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Kristy Miller
GB

So far not so good So far not so good. Even though both mused AND my vet submitted medical records, ASPCA says they haven’t received anything and that they are going to cancel the claim. Log in, and it says right there, the day the records were submitted. Getting extremely frustrated… hopefully soon I can get a reply and update this review. As of right now, I’d say definitely do NOT buy ASPCA Pet Insurance.

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