No sense of urgency It shouldn't take me calling everyday for 4 days straight to get a technician out to take a look at my fridge that wasn't cooling. The representatives were all pretty rude when I would call and check the status, only 1 of the 7 I spoke with were actually helpful and gave me follow up call with information. My fridge was out for 8 days before someone finally came out to look at it. I was as patient as I could possibly be but it the urgency ORHP showed was pretty disappointing. My renewal was this month and the price went up significantly but I highly doubt any of their services improved, customer service included. Super disappointing company to work with.

AWFUL EXPERIENCE This has been an AWFUL EXPERIENCE trying to get our kitchen refrigerator fixed or replaced. Old Republic required three repair people to come out to all tell them the same thing- ITS A POS AND THEY SHOULDN'T TRY TO FIX! The cost to fix outweighs the cost to replace. We are going on 3 weeks with out a fridge with NO RESOLUTION!!!!!! Horrible customer service. Horrible process and protocol. Save your money and don’t do a home warranty with Old Republic.

Nate was prompt and professional Nate was prompt and professional. He also was kind to my little pest of a dog.

Old Republic Home Protection works! We used Shaffer & Sons to repair our Heating/AC motor. After setting up appointment with Old Republic to schedule Shaffer we set up a Shaffer call. They came in, diagnosed and fixed our problem. We only paid the co pay of $85 and no other fee was charged for this repair that would have been several hundred dollars. Old Republic Home Protection works and is worth it!

This was a terrific experience This was a terrific experience. It was quickly resolved, executed and professionally attuned to the customer's happiness! Years ago, I have been with ORHP for 24 years, you had to go through a lot of red tape and queries until you got the appointment with your service provider. It was done instantly, got the work order, and my repair company has already completed the job! YAY! Old Republic is very policy holder friendly!