Edward
GBProblem solved quickly. Problem solved quickly. Plumber was friendly and worked quickly and efficiently. Old Rebublic contat was professional. 100% satisfied. Is
Debbie
GBYou need to hire additional personnel… You need to hire additional personnel so your customers aren’t on hold for over 30 minutes. Does not matter the time of day. It’s always the same LONG waiting period. Also, one of your employees is by far the rudest person I have ever encountered. However, the technician who fixed our air conditioner was extremely professional and went out of his way to get the approved equipment, in spite of your company’s constant delay issues and excuses. There are major communication problems with Old Republic that need to be addressed and fixed.
Reebe Jarrett
GBWater Leak ….. Awesome very efficient professional understood our needs…every time we called they were very helpful…When the first company couldn’t come until the next week.. they found someone who came the next morning…Thankful that I had the home warranty..because our homeowners insurance doesn’t cover plumbing issues…So if you don’t have home warranty this is the company I highly recommend… this was our second time having to use them….Great Service each time…
Jodi
GBBest Customer Service They listened to my issue with service provider dispatched to our home. Representative took appropriate action and scheduled provider to come back to our home as dishwasher was not fixed. Their customer service is the best which is why we renew every year!
Jordan
GBBad customer service/ quality of workers contacted poor The company that was contacted to perform the work was very unsatisfactory. Called to try and resolve issue with both the company that “performed the work” and old republic. Both were customer service were horrible and had no interest in helping to resolve the issue. I will not be renewing my home warranty with home republic next month.