Sadie
GBThe repairman arrived at the time I was told. The repairman arrived at the time I was told, he replaced the broken part but stated he needed to order another part; the latch on the door to ensure the door was latched properly.
VegasVision
GBThis was a terrific experience This was a terrific experience. It was quickly resolved, executed and professionally attuned to the customer's happiness! Years ago, I have been with ORHP for 24 years, you had to go through a lot of red tape and queries until you got the appointment with your service provider. It was done instantly, got the work order, and my repair company has already completed the job! YAY! Old Republic is very policy holder friendly!
MARC
GBOld Republic Home Protection works! We used Shaffer & Sons to repair our Heating/AC motor. After setting up appointment with Old Republic to schedule Shaffer we set up a Shaffer call. They came in, diagnosed and fixed our problem. We only paid the co pay of $85 and no other fee was charged for this repair that would have been several hundred dollars. Old Republic Home Protection works and is worth it!
Jodi
GBBest Customer Service They listened to my issue with service provider dispatched to our home. Representative took appropriate action and scheduled provider to come back to our home as dishwasher was not fixed. Their customer service is the best which is why we renew every year!
Jordan
GBBad customer service/ quality of workers contacted poor The company that was contacted to perform the work was very unsatisfactory. Called to try and resolve issue with both the company that “performed the work” and old republic. Both were customer service were horrible and had no interest in helping to resolve the issue. I will not be renewing my home warranty with home republic next month.