Tech was very friendly and helpful Tech was very friendly and helpful. He came out to fix our fridge, ordered the part it needed, then came back out to install it. Super easy process.

No sense of urgency It shouldn't take me calling everyday for 4 days straight to get a technician out to take a look at my fridge that wasn't cooling. The representatives were all pretty rude when I would call and check the status, only 1 of the 7 I spoke with were actually helpful and gave me follow up call with information. My fridge was out for 8 days before someone finally came out to look at it. I was as patient as I could possibly be but it the urgency ORHP showed was pretty disappointing. My renewal was this month and the price went up significantly but I highly doubt any of their services improved, customer service included. Super disappointing company to work with.

Great customer service! Old Republic Home Protection has been very reliable. I love that I make 1 call and pay my fee and they take care of the rest. The techs that come out have always been professional and very respectful. They took time to answer any questions I had and left zero mess. This has been a great experience.

Bad customer service/ quality of workers contacted poor The company that was contacted to perform the work was very unsatisfactory. Called to try and resolve issue with both the company that “performed the work” and old republic. Both were customer service were horrible and had no interest in helping to resolve the issue. I will not be renewing my home warranty with home republic next month.

Plumber arrived on time and clearly… Plumber arrived on time and clearly explained to me what needed to be done, then he performed the work.