I spoke with Jermaine Daniels who went… I spoke with Jermaine Daniels who went out of his way to go over ALL the plans that ALL the companies had to offer that would be the best for me! (Talk about a run on sentence!) We were on the phone for quite some time going over everything and ALL my needs AND expenses and came up with one, Humana that satisfied all my needs! I have to commend Jermaine for his tenacity, drive, professionalism, commitment and sense of humor which made our conversation well worthwhile AND entertaining as well as educational! He is an employee you need to hang on to as well as reward! Please tell him so for me too!

Dont buy insurance over the phone Unsolicited Telemarketer wirh this outfit tricked my elderly father into a Medicare plan worse than the plan he was already covered under.

Not happy at all Not happy at all. I was assured that I had dental coverage with my new PPO, but when I got to the dentist, No Coverage! Luckily I had a surplus in my account that paid for my cleaning. I have since gone back to an HMO through another broker. I will have to pay for Part B again, but I will have lower copays and better benefits. Also I will be covered in all 50 states.

Excellent customer service. My service representative is Jasmin. She was so helpful with any questions I had. She found information I did not even ask for or know to ask. She really took the time to explain the benefits to me in terms anyone would understand. I believe she went above and beyond with her customer service and I believe she does the same with every client she interacts with. I am very pleased that Jasmin was the support person who answered my call.

This was a very complicated deal...but… This was a very complicated deal...but I was very lucky to deal with an outstanding agent. She (not sure I can mention names) was patient, very patient, explained everything well and in detail. And I got my plan! Thank you very much