Velosurance / Markel has not processed… EDIT: Thank you to the person who responded for perfectly illustrating what dealing with Velosurance is like. Zero concern or respect for the customer. --- Velosurance / Markel has not processed policy cancellation despite multiple requests. Additionally, they've continued to bill me after confirming that my policy cancellation was processed. Additionally, they're billing me extra for a minimum premium that I believe in good faith was satisfied much earlier.

We absolutely love velosurance We absolutely love velosurance! Perfect for our Rad power bike my husband had an accident and they were so helpful and took care of us quickly! We recommend to Everyone!!!

I got Velosurance insurance for my new Aventon bike. I got Velosurance insurance for my new Aventon ebike because I was concerned about theft. About a month later, I crashed the bike and needed extensive repairs. Filing a claim with Velosurance was quick and easy and they reimbursed me promptly when the repairs were done. Glad I have Velosurance!

Velosurance - Two claims - both paid - happy client In three years I made two Velosurance claims and both were paid within a week and for exactly the cost of repair to my bike. I ride an $8k bike and having insurance helps me sleep better at night knowing that this insurance will reimburse me if someone broke into my garage and stole my bike. Highly recomend you don't ride a high value bike without insurance..

I absolutely could not be more pleased I absolutely could not be more pleased, unless, of course, if Hurricane Ian never happened! I emailed as soon as I was informed of the extent of damage at my Florida home and got a call back on the weekend following the event. I had my check in hand the week after the hurricane. Never in my life have I experienced such wonderful service with no hassles and caring people! I'm not sure about anything right now, including whether or when I'll replace the bike, but I'm 100% sure where I'll get my insurance for a new bike!