I am only giving you this based on your… I am only giving you this based on your cancellation policy. We are coming to Banff for a volleyball tournament and due to being a small team are unsure if we have enough players to remain in the tournament. It is disappointing your cancellation was only available up till a week before and less $100. I understand Banff is a busy destination but this policy should be looked at again. Now we are stuck coming no matter what....even if we can't be in the tournament which we still are unsure of at this moment.

Great service Great service, to the folks complaining about not getting refunded due to weather, that is why you get travel insurance. Not their fault. We have had a good trip to copper mountain and have had a good response when we had any questions.

patient and knowledgeable Edna followed up immediately on my request and maintained contact through the reservation process. She also suggested lift tickets booking as well so that we could get the discount. I appreciated her patience as we were trying to make our mind and finally able to book

I had tried several times through the… I had tried several times through the website to make reservations without much success. I don't know what I was doing wrong, but obviously there was something. So I gave up and call directly and Stacie walked me through and got me the reservations I needed. I appreciated her time, patience and courtesy. Thank you again, Stacie

Stacy was awesome! Stacy was awesome! She helped me book a getaway for what I thought would be 10 or more people. I changed the dates and our group shrunk to 6 and she made the adjustments without complaint. She was prompt in responding and super accommodating. She also found us discounted lift tickets! I would definitely recommend your service!