Outstanding service... Hi, I have been using The Lodging Company for my last 3 holidays and will be booking my next Christmas Canada ski trip with them again. Could not be happier with the service and detail provided. In particular, Jason Dobrich has been outstanding. It is because of him, his work ethic and efforts that’s why I am a return customer. I have recommended his services to many other work colleges here at Qantas Airways as well as family friends. Thank you so much, look forward to many more holidays booked with you. Rgds Keith Moses..

Booking with the lodging company was…excellent Booking with the lodging company was excellent, very good to deal with BUT... we had booked our condo for five nights and unfortunately we had a death in the family and had to cut our trip a day short. I emailed our contact through the lodging company explaining the situation and she came back to me saying that the only way we would be refunded our money for the last night was if we had purchased insurance. I feel being that we were spending that kind of money, and it was a horrible situation out of our control there should have been no questions asked and should have refunded our money.

I booked a ski in condo at keystone I booked a ski in condo at keystone, and when checking in they never supposedly received the final payment I sent. I had to prove it before checking in. They proceeded to put us in the wrong place with less beds than required. I asked the front desk the cost of the room we were put into and it was $1000 cheaper than the one i booked. I lost 2 days dealing with this headache and nothing was compensated for mistakes of the company. They also proceeded to charge another $500 in fees during check out. This is a shady company that is a third party to the resorts. They lack the correct information and customer service to make a stress-free vacation possible, and they steal people's money.

A very good renting experience with a… A very good renting experience with a wonderfully knowledgeable young lady. If there was one thing missing it was your phone number on my receipt in case I needed to contact you by phone. Just old fashioned I guess

I had tried several times through the… I had tried several times through the website to make reservations without much success. I don't know what I was doing wrong, but obviously there was something. So I gave up and call directly and Stacie walked me through and got me the reservations I needed. I appreciated her time, patience and courtesy. Thank you again, Stacie