Inaccurate price estimates My optometrist was not able to get me an accurate quote for services before they finally went to bill for it. Whatever info they got about how much is covered was inaccurate and much higher at the point of billing.

Insurance was ok but only one provider… Insurance was ok but only one provider accepted this plan in my area. I had to change dentistry from office I had been going to for 20 years. I recently moved out of state and no providers accept this insurance after a 140 mile radius check by SureBridge representative. I had to cancel my insurance

My credit card was comprised and since… My credit card was comprised and since you take your payments from it, it was denied as I changed cards. It took 4 calls and the help of a manger to successfully change the card to an active one. Representatives need training as all it took was to reinstate the coverage BEFORE changing cards. Why didn't the reps know to do this?

I canceled a policy before it started I canceled a policy before it started . I received a cancellation notice e mail and a notice in the mail that I would receive a refund within 20 days . They have repeatedly lied about the refund coming out ( tomorrow) several times . I finally cancelled the other policy I was carrying. If they can’t even process a refund correctly I don’t want them in charge of any of my medical bills . Buyer beware

9 months and still no reimbursements I submitted for reimbursement in March. It is now December. They have asked for prior medical records 3 times now. I have gone to the prior medical DR who ALL say they sent the paperwork. The last time, I got the paperwork and sent in myself. I received another request 2 days ago. Complete run around. No ability to call anyone. Refusal in emails to call me back. BEWARE.