9 months and still no reimbursements I submitted for reimbursement in March. It is now December. They have asked for prior medical records 3 times now. I have gone to the prior medical DR who ALL say they sent the paperwork. The last time, I got the paperwork and sent in myself. I received another request 2 days ago. Complete run around. No ability to call anyone. Refusal in emails to call me back. BEWARE.

We were signed up with a Chesapeake UHC… We were signed up with a Chesapeake UHC policy even though we told the agent that we didn't want it. We have made several attempts to cancel it and they will not cancel it but continue to charge our credit card each month.

My basic dental x-rays and a filling… My basic dental x-rays and a filling were pre-approved but Surebridge has failed to make any payment. I was told by Surebridge customer service that the procedures had been billed incorrectly and was given instructions to give Aspen Dental to resubmit, but this also failed on the part of both Surebridge and Aspend Dental (Bradenton, FL.) Another example of the level of fraud and plain greed that has taken over much of heath-care.

With Shelby or Shelly's help With Shelby or Shelly's help, I was able to get through the process of opening my folder with SureBridge. Without her, I don't think I would have ever gotten it done without help from someone who would come to our house. Your directions seemed to confusing to someone who is not good with computer technology. I thought I did it properly and SureBridge kept telling me what I entered was not correct. Eventually, I ended up calling and with Shelby's most appreciated help, I got the information you requested into your computer. Ask one of your Grandmom's or Great Grandmom's to help you come up with an easier way to enter your system. I feel like I am flying by the seat of my pants.

For the most part the insurance is… For the most part the insurance is good. It paid well on some prescription glasses. Our eye doctor no longer accepts eye med now. Dental has been pretty good, however, when it came time to get a yearly eye exam awhile back, they said I had no more money - that dental benefits had taken from eye??? Guess I don't understand how it works. Keeping it for now, except the premium just went up so remains to be seen.