I had a concert policy with them I had a concert policy with them. After contacting them and sending them the report they said they had 30 days to respond. Now they said the check was mailed and have not received it after 2 weeks!!!!! Be careful when choosing this company. Check ratings with better business bureau.

For the most part the insurance is… For the most part the insurance is good. It paid well on some prescription glasses. Our eye doctor no longer accepts eye med now. Dental has been pretty good, however, when it came time to get a yearly eye exam awhile back, they said I had no more money - that dental benefits had taken from eye??? Guess I don't understand how it works. Keeping it for now, except the premium just went up so remains to be seen.

9 months and still no reimbursements I submitted for reimbursement in March. It is now December. They have asked for prior medical records 3 times now. I have gone to the prior medical DR who ALL say they sent the paperwork. The last time, I got the paperwork and sent in myself. I received another request 2 days ago. Complete run around. No ability to call anyone. Refusal in emails to call me back. BEWARE.

Insurance was ok but only one provider… Insurance was ok but only one provider accepted this plan in my area. I had to change dentistry from office I had been going to for 20 years. I recently moved out of state and no providers accept this insurance after a 140 mile radius check by SureBridge representative. I had to cancel my insurance

I canceled a policy before it started I canceled a policy before it started . I received a cancellation notice e mail and a notice in the mail that I would receive a refund within 20 days . They have repeatedly lied about the refund coming out ( tomorrow) several times . I finally cancelled the other policy I was carrying. If they can’t even process a refund correctly I don’t want them in charge of any of my medical bills . Buyer beware