SAMINA CHAUDHRY
GBMy husband got layed off and I had… My husband got layed off and I had health insurance from his employer. I applied through my work and that was insane so I started searching and found Michael lutz number and called him , it seemed like god send an angel for me. Michael helped me with everything that I was not aware of. He enrolled not just me,but my daughter too. Thanks again for all the help
STACEY BOND
GBLess than satisfied I am less than satisfied with my life insurance experience!!! I have had coverage sense March 2022!! I have made several phone requests for a copy of my policy information, but still have not received anything!! May 2022, sent a email request to speak to a manager, about my experience!! I finally received a email telling Me to setup an account, which I did!! I received a response to the email I sent that said I would receive the policy information I requested!!! I only time will tell!!
DONALD ROBINSON
GBWith Shelby or Shelly's help With Shelby or Shelly's help, I was able to get through the process of opening my folder with SureBridge. Without her, I don't think I would have ever gotten it done without help from someone who would come to our house. Your directions seemed to confusing to someone who is not good with computer technology. I thought I did it properly and SureBridge kept telling me what I entered was not correct. Eventually, I ended up calling and with Shelby's most appreciated help, I got the information you requested into your computer. Ask one of your Grandmom's or Great Grandmom's to help you come up with an easier way to enter your system. I feel like I am flying by the seat of my pants.
Shawn Davis
GBLies from the beginning... I was in the process of signing up for a new health insurance policy and my agent offered surebridgeinsurance.com CancerWise plan witch included heart issues, the policy was for a $15k payout in the event of certain cancer or heart issues but when I received the policy doc's, it was for only $10k coverage, not the $15k agreed upon amount??? If this is how they do business, I would not recommend them at all, whatsoever! Lies from the beginning is not a good way to do business!
Debi Bonine
GBMy basic dental x-rays and a filling… My basic dental x-rays and a filling were pre-approved but Surebridge has failed to make any payment. I was told by Surebridge customer service that the procedures had been billed incorrectly and was given instructions to give Aspen Dental to resubmit, but this also failed on the part of both Surebridge and Aspend Dental (Bradenton, FL.) Another example of the level of fraud and plain greed that has taken over much of heath-care.