Love the savings & coverage I havent had to file a claim so can't speak to that but like saving money on insurance with esurranty vs Verizon. I also didn't want to add more cost to my already exorbitant Verizon bill. I chose esurranty because of the great reviews.

The best insurance I have ever had The best insurance I have ever had. A very easy online claim form and within a short time the adjuster called me to get the phone repaired and or replaced. I have recommended and switched many (now happy) friends over to esurranty. I have Sprint and had Asurion which cost hundred's more and never had a good experience. I could have save thousands over the years with all the phones and the insurances paid out. Best piece of safety I have.

No response to emails No response to emails, No refund of deductible I've been told that they are gonna cancel my claim and initiate my refund on Jan 24, 2019 and its been 14 days and I never got any response from them nor my refund ($299). I sent so many emails and logged so many tickets regarding this. But i did not got any reply to my emails. Currently my claim status is saying Account on Hold, Please let me know when can I get my refund back. FYI support ticket numbers #5TP0G, #RBPO5, #6UYUF, PSB9Y (No response to all these tickets)

They only have email support They only have email support, no phone contact. Never paid for my repair 2 months later. Absolutely no contact when it came to paying for my repair... DO NOT WASTE YOUR MONEY. Horrible company. Just saw the reply. I did submit everything that was required and after multiple emails your horrible support NEVER responded.. My credit card company immediately refunded my payment for your insurance because this company is marked as fraud! Thanks for wasting my time. Hopefully others see review and don't waste their time or money.

happy I have this option to cover my watch great this offering exists since I bought an Apple Watch from a friend and apple won't cover after 30 days. I'm a little confused on the coverages available after reading all the docs but im sure if I need it, esurranty will help me out.